
International Journal of Services, Economics and Management
2011 Vol.3 No.3
Pages | Title and author(s) |
251-266 | International service delivery and internet-based technologiesClara Benevolo, Riccardo Spinelli DOI: 10.1504/IJSEM.2011.040826 |
267-280 | Ownership mix of addiction treatment centres in the USAGuy David, Margo Lederhandler, Victoria Acevedo-Perez DOI: 10.1504/IJSEM.2011.040827 |
281-300 | Does your HRM matter? A focus on difference between managerial and non-managerial employeesSeonghee Cho, Robert H. Woods, Karl J. Mayer DOI: 10.1504/IJSEM.2011.040828 |
301-322 | Service-choice behaviour modelling constructed with multiple decision-making processesTakeshi Kurosawa, Ken Nishimatsu, Motoi Iwashita, Akiya Inoue, Moshe E. Ben-Akiva, Denis Bolduc DOI: 10.1504/IJSEM.2011.040829 |
323-335 | Healthcare service delivery and customer satisfaction: insight from government hospitals in FijiGurmeet Singh DOI: 10.1504/IJSEM.2011.040830 |
336-350 | Fit as gestalts between global supply chain strategies and service outputsKangkang Yu DOI: 10.1504/IJSEM.2011.040831 |