
International Journal of Quality and Innovation
2016 Vol.3 No.1
Pages | Title and author(s) |
1-16 | Banking service quality management using fuzzy FMEA (a case study: Central Melli Bank of Rafsanjan)Seyed Habibolah Mirghafori; Salim Karimi Takalo; Meysam Dastranj DOI: 10.1504/IJQI.2016.079907 |
17-29 | Case studies on the implementation of TQM in the Indian leather SMEsA. Mohammed Faisal DOI: 10.1504/IJQI.2016.079911 |
30-41 | Review of lean manufacturing practices - critical success factors and performance measures for SMEsSuketu Y. Jani; T.N. Desai DOI: 10.1504/IJQI.2016.079915 |
42-66 | A framework for fostering the quality of HEIs: data collection, evaluation, indication and validationZuhair A. Al-Hemyari; Abdullah M. Al-Sarmi DOI: 10.1504/IJQI.2016.079916 |
67-90 | Evaluating the effect of public R&D subsidies on Italian firms' innovation activities: a subgroup analysis of 2008 CIS dataIda D'Attoma DOI: 10.1504/IJQI.2016.079917 |