International Journal of Process Management and Benchmarking (IJPMB)

International Journal of Process Management and Benchmarking

2023 Vol.15 No.3


Pages Title and author(s)
285-309Benchmarking the financial performance of Indian commercial banks by a hybrid MCDM approach
Pawan Kumar; Deergha Sharma
DOI: 10.1504/IJPMB.2023.134147
310-331Qualitative analysis of core functional competencies in Indian manufacturing industry
Rajdeep Singh; Chandan Deep Singh; Talwinder Singh
DOI: 10.1504/IJPMB.2023.134145
332-358Benchmarking the metal additive manufacturing processes using integrated AHP-PROMETHEE approach
M. Naveen Srinivas; K.E.K. Vimal
DOI: 10.1504/IJPMB.2023.134149
359-372The role of technology, governance mechanisms, and training in building digital platforms for disabled people's employment
Nguyen Thi Khanh Chi; Phong Le; Nguyen Thi Hoa Hong; Nguyen Thuy Anh; Thai Thanh Ha
DOI: 10.1504/IJPMB.2023.134150
373-399Identifying business services from small and micro enterprises' collaboration: the activity-based service identification framework
Sertse Abebe; Hossana Twinomurinzi
DOI: 10.1504/IJPMB.2023.134151
400-420Fuzzy TOPSIS and fuzzy VIKOR-based justification of factors affecting the performance of the manufacturing industry in North India
Rajdeep Singh; Chandan Deep Singh; Talwinder Singh
DOI: 10.1504/IJPMB.2023.134148
421-434Impact of return policies on the buying behaviour of the customers in e-commerce industry: a study from emerging economy
Saloni Chitkara; Saboohi Nasim; Susmi Routray
DOI: 10.1504/IJPMB.2023.134152