Forthcoming and Online First Articles

International Journal of Process Management and Benchmarking

International Journal of Process Management and Benchmarking (IJPMB)

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International Journal of Process Management and Benchmarking (74 papers in press)

Regular Issues

  • Development of Framework for Green manufacturing with Comparative analysis   Order a copy of this article
    by Mahakdeep Singh, Kanwarpreet Singh, Amanpreet Singh Sethi 
    Abstract: This manuscript is focused on proposing a framework for smooth implementation of green manufacturing after identification of green manufacturing attributes after detailed literature survey and comparative analysis of the literature. A conceptual framework has been proposed consisting eight parameters for green manufacturing implementation. There is a lot of reliability on solid base of top management commitment and support. The roof is named as of implementation of green manufacturing to which seven pillars has been providing support. Every organisation is required to give substantial importance to these elements to successfully implement green manufacturing. These seven pillars are organisational practices, peer social pressure, peer government pressure, customers’ attributes, green supply chain management, government support, adoption of new/supportive technology. The current study is the sole attempt, to the best of the knowledge of authors, which have employed comparative analysis in order to critically analyse a range of pre-published studies related to green manufacturing.
    Keywords: green manufacturing; framework; comparative analysis.
    DOI: 10.1504/IJPMB.2020.10036041
  • Implementation framework for cellular manufacturing system using BWM multi-criteria decision making   Order a copy of this article
    by Jeyaraju Jayaprakash 
    Abstract: Manufacturing industries are enhancing their production and supply chain in todays competitive market environment using the new manufacturing technology and system. The cellular manufacturing system (CMS) has been proven to be the most suitable technology for batch manufacturing organisations to enhance operational performance. The present study aims to rank the significant factor relevant to CMS implementation. Four dimensions and 17 CM factors validated by industry experts were identified based on a literature review. Then, in evaluating factors, the best worst method (BWM) is proposed. Using sensitivity analysis, the results are validated. The proposed model provides a simple and easy way for companies to deal with CMS effectively. The respondent managers found an essential factor to be employee training. The strength of the current study is that it is one of the first few to be carried out to analyse CM implementation factors.
    Keywords: cellular manufacturing system; CMS; best worst method; BWM; critical factor.
    DOI: 10.1504/IJPMB.2021.10046307
  • Empowering womens financial well-being: the role of financial literacy and decision making in wealth creation   Order a copy of this article
    by Reganti Lavanya, Rajesh Mamilla 
    Abstract: Financial literacy and decision-making skills are crucial for managing finances effectively. Women often face challenges due to social, cultural, and economic barriers that limit access to education and financial resources, leading to lower financial literacy and difficulty making informed decisions for wealth creation. However, recent research indicates that financial literacy and effective financial decision-making skills can significantly impact women’s wealth creation. Financial decision making mediates financial literacy and wealth creation, enabling women to make conscious decisions and navigate the complex economic landscape. This work seeks to explore the role of financial literacy in women’s wealth creation through financial decision making as a mediator. The literature review highlights the significance of financial decision making in promoting women’s financial empowerment, offering implications for policymakers and practitioners working towards improving women’s financial well-being.
    Keywords: financial literacy; financial decision making; financial well-being; women’s wealth creation; financial choice.
    DOI: 10.1504/IJPMB.2023.10057416
  • Does the Extended Value-Added Intellectual Capital components impact the Profitability of Indian Agribusiness Companies   Order a copy of this article
    by Vaishnavi Balaji, Rajesh Mamilla 
    Abstract: This research examines how intellectual capital components influence the financial viability of Indian agribusinesses. This is one of the most recent studies that examine the profitability and intellectual capital of Indian agricultural companies. The proposed extended value-added intellectual capital model measures intellectual capital. Data were gathered from 20 agricultural businesses listed in the NIFTY 500 index between 2011 and 2022 using Prowessiq (CMIE) and the annual reports. The fixed effects regression model is deployed in this research. The research outcomes specify that the most crucial variables with a substantial favourable influence on the profitability of Indian agribusinesses are innovation capital efficiency and human capital efficiency. The other variables, relational capital efficiency, capital employed efficiency and structural capital efficiency, also significantly impact financial performance. Companies should value and invest in their intellectual capital components to enhance financial performance.
    Keywords: capital employed efficiency; Indian agribusiness; innovation capital efficiency; human capital efficiency; profitability; relational capital efficiency; structural capital efficiency.
    DOI: 10.1504/IJPMB.2023.10057876
  • MIF: a mapping approach based on the combination of VSM 4.0 and Shingo Production Engine applied in a case study of Brazilian Logistics Distribution Center.   Order a copy of this article
    by Fabiano Nunes, Leonardo Paulos Chiká, Cristopher Santos 
    Abstract: This article presented a value stream mapping approach based on the combination of Shingo's production mechanism and VSM 4.0 to assist in the detailed identification of activities that add and do not add value to operational flows. The intralogistics flows were mapped from the receipt to the storage of materials, as well as the picking order flow to the loading of transport equipment. In this practical application, the approach produced satisfactory results because, in addition to adding value to the flows (3.83% to 6.88%), the digitisation/automation rate (3.23% to 2.44%), use of information rate (0%) and rate of access to information (3.23% to 2.5%). The operators' memory was used as an informational means in both flows (95.77% to 97.56%) and the non-human and human resources used were also identified. The MIF aims to contribute to the identification of waste in operations management.
    Keywords: Shingo production mechanism; VSM 4.0; value stream mapping approach; intralogistics; digital VSM; dynamic VSM; DVSMS; process.
    DOI: 10.1504/IJPMB.2023.10058018
  • Current state and future directions of consumer online data protection and consumer privacy: A bibliometric study   Order a copy of this article
    by Malathi A, Mohamed Jasim 
    Abstract: The increased use of consumers' personal data in online and digital marketing to personalise advertising and so on has invited attention to consumer data breaches, consumer data protection and privacy. The purpose of this research is to review existing literature on consumers' online data protection and privacy. The dataset for the analysis includes 521 research articles collected from Scopus database from the period 2000 to 2023. The data are analysed using VOS Viewer and Biblioshiny based on co-occurrence keyword, citation and co-citation. The study also analysed the trend topics, three field plot relations between authors, keywords, and sources and multi-correspondence analysis (MCA) by considering keywords. The two main topics like the steps and regulations taken by the government across the countries to protect customer data and privacy, building trust on companies/marketers by data protection are addressed at the end of discussion. The study indicates there is more emphasis on the theme of data protection and privacy. Most importantly, many researchers focus on policy and legal issues about online data protection and privacy. Recent research topics focus on privacy by design, technologies in privacy and privacy strategies.
    Keywords: information privacy; consumer privacy; bibliometric analysis; data protection.
    DOI: 10.1504/IJPMB.2023.10058021
  • Dimension of Higher Educational Institutions (HEI) enhanced competitive Reputation by Integrating Academic Analytics   Order a copy of this article
    by Mallikharjuna Rao Nuka, Venkata Subbaiah Potala, Sasidhar Choragudi 
    Abstract: Innovation in various disciplines has recently drawn a lot of attention from academics and industry experts. Today, big data use in higher education institutions (HEIs) is of growing interest because education plays a significant role in society. In order to identify trends and categorise the education sector, the study's objective is to conduct a thorough review of big data in HEIs. The study presents promising awareness from an ongoing action research study in reputed engineering colleges in India. The analysis has provided sufficient evidence for the relation between students and HEIs by improving accountability, accuracy and enhanced reputation of HEIs and also bestows the performance evaluation and improvement mechanism, progression Results demonstrated increases performance of HEIs competencies and intrinsic motivations. Integrating academic analytics with big data framework that connects the theoretical, big data attributes and examined effects and students' perceptions.
    Keywords: higher educational institutions; HEIs; academic analytics; big data; accountability; accuracy; data analysis.
    DOI: 10.1504/IJPMB.2023.10058127
  • X-Generation SHG Women Entrepreneurs Behavioural Practises - Application on Theory of Planned Behaviour using CB-SEM with Modification Indices   Order a copy of this article
    by Bedaduri Ramamurthy, Subhendu Kumar Pradhan 
    Abstract: This study focuses on analysing the self-help group (SHG) self-employed women of Generation X in terms of marketing, services, accounting, and strategy. The major goal is to utilise planned behaviour theory in the framework of AMOS structural equation modelling to get a thorough knowledge and evaluation of these entrepreneurial behaviours. Modification indices are used to assess the model's fit, and numerous metrics are used to assure the study's validity, including Cronbach's alpha, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), validity, and reliability. Path analysis is used to evaluate theories and look into how modification indices affect how well a model fits in AMOS. According to the research, Generation X SHG women business owners regularly participate in promotional efforts. The results emphasise the significance of understanding and supporting the commercial objectives of Generation X SHG women entrepreneurs. They also have important implications for future entrepreneurship research.
    Keywords: X generation; women; entrepreneur; SHG; AMOS; measurement model; structural equation modelling; CB_SEM; modification indices; behavioural practices.
    DOI: 10.1504/IJPMB.2023.10058200
  • The Dark Side of Organization Identification: Systematic Literature Review and Bibliometric Analysis on Toxic Leadership on Employee's Behaviour   Order a copy of this article
    by Emily Maria K. Jose, Bijay Kushwaha 
    Abstract: This study uses a systematic literature review and bibliometric analysis to summarise and synthesise the past, present, and future research of toxic leadership and its impact on employee behaviour. Seventeen documents are extracted from the Scopus database to conduct a systematic literature review. Further, it examines the cause-and-effect relationship between Toxic leadership and employee behaviour. This study suggests that the literature on toxic leadership has five dimensions: authoritarian leadership, abusive supervision, narcissism, abusive supervision, and unpredictability. The emerging themes are psychological safety, toxic organisational environment, employee engagement and performance, and turnover intention. The variable reviewed in this research is leadership, toxic leadership, employee behaviour, and workplace behaviour published between 2020 and 2023. The future researcher directions are presented and discussed.
    Keywords: leadership; toxic leadership; employee behaviour; workplace behaviour; abusive supervision.
    DOI: 10.1504/IJPMB.2023.10058293
  • Benchmarking the Contribution of Non-Timber Forest Products towards Sustainable Livelihood and Regional Development   Order a copy of this article
    by Tumula Dilleswar Rao, N.V.J. Rao 
    Abstract: The present study examines the effect of non-timber forest products (NTFPs) towards enhancing community capacity building, balanced regional development, and sustainable livelihood of the selected regions from an emerging market perspective. SEM analysis was applied to validate the hypothesised model using 471 responses drawn from survey participants. In this regard, the findings reveal a positive and significant link between all the study constructs that render affirmation to the research model. Further, community capacity building plays a mediating role in the link between NTFPs and sustainable livelihood and NTFPs and balanced regionals development. The results and findings were compared with prior studies in the similar domain that provides a strong justification to place novel contribution of this study in extending the domain knowledge. Also, the findings provide insights to managers and policymakers to benchmark and devise strategies for effective commercialisation of NTFPs that can contribute towards regional development and better livelihood.
    Keywords: non-timber; sustainable livelihood; benchmark; capacity building; regional development.
    DOI: 10.1504/IJPMB.2023.10058294
  • The Adoption Intention of Industrial Robots in Indian ACMCs: An empirical study   Order a copy of this article
    by Poornima Sehrawat, Hemantkumar P. Bulsara 
    Abstract: This research assess the adoption intention of InRb in ACMCs with the employee’s perspective using technology, organisation and environment (TOE) framework. This paper examines the adoption intention as well as potential use of InRb in auto component manufacturing organisations by conducting surveys of 403 employees and managers of Indian ACMCs. The finding shows that perceived usefulness, perceived intelligence, commitment to learn, perceived trust, perceived ease of use, and personal innovativeness are the special predictors of InRb adoption intention. This paper shows the negative effect of perceived ease of use on perceived usefulness. Furthermore, the study explains the positive effect of stickiness as a moderating factor on the adoption intention of InRb and its potential use. This work also provides managerial contribution by highlighting the reasons for the adoption intention of InRb and its potential use in Indian ACMC where the advanced technology adoption is at a very emerging stage.
    Keywords: Industry 4.0; automated industrial robots; adoption intention; AND; actual adoption; auto component manufacturing organisations; ACMCs.
    DOI: 10.1504/IJPMB.2023.10058384
  • Reliability Measures Assessment of Solar Water Heating System Under Copula and General Repair Facilities   Order a copy of this article
    by Abdulhadi Aminu, Abdul Kareem Lado, Ibrahim Yusuf 
    Abstract: As a result of an increased danger involved with other energy sources like fossil fuels, thermoelectric, nuclear, hydropower, gas thermal, etc., there is a strong increase in the demand for renewable energy on a global scale. Consequently, this paper considered a solar water heating system comprises of four subsystems: these are j panels that woks under b-out-of-j scheme, controller, tank and heat exchanger all combines together in a series-parallel configuration. Unit/subsystem failure is constant and tally with exponential distribution, two repairs are involved, general repair to resolves partially fails state and the copula repair to fixes the system failure. The intents of this study are to examine the system for various reliability measures, including availability, reliability, mean time to failure (MTTF), sensitivity, and cost, as well as to determine how the results of the study will be impacted by repairs. The model’s transition diagram was used to generate the partial differential equations of order one, and are solved using supplementary variable and Laplace transformation techniques. Particular examples are given to justify the obtained results and conclusion was drawn from the findings that copula repair produce higher outcomes than general repair and therefore declared repair for optimal performance of the system.
    Keywords: availability; reliability; mean time to failure; MTTF; sensitivity; costs; solar; heat exchanger.
    DOI: 10.1504/IJPMB.2023.10058423
  • Strategic Management Practices and New Product Performance in the clothing Industry:The Role of Environmental Hostility   Order a copy of this article
    by Amira Khlil, Said Ettis, Haddad Mohamed 
    Abstract: Companies' strategic management practices have important effects on the success of their newly introduced products. The objective of this research is to examine the association between knowledge management and new product performance of SMEs while integrating the strategic role played by entrepreneurial orientation and customer orientation as mediators and environmental hostility as a moderator. A total number of 96 clothing SMEs firms were surveyed. The SEM-PLS data analysis showed that knowledge management determines the new product performance, entrepreneurial orientation, and customer orientation. The entrepreneurial orientation is a partial complementary mediator of the effect of knowledge management on new product performance. Environmental hostility is a moderator of the relationship between entrepreneurial orientation and new product performance. Building on these results, this research suggests practical implications and proposes relevant recommendations to strategic managers regarding the formulation and implementation of a successful new product introduction boosted by effective strategic practices.
    Keywords: strategic management; knowledge management; new product performance; entrepreneurial orientation; customer orientation; environmental hostility; clothing industry.
    DOI: 10.1504/IJPMB.2023.10058424
  • Exploring the Synergistic Effects of Warm and Cold Standby Units in Availability Modeling and Assessment of Complex Series-Parallel Systems   Order a copy of this article
    by Ibrahim Yusuf, Abdulkarim Muazu Iggi 
    Abstract: This paper presents an in-depth exploration of a mixed standby strategy incorporating both warm and cold standby units for enhancing system availability. The study introduces five distinct serial system configurations, denoted as A, B, C, D, and E, wherein each configuration comprises a main unit along with warm and cold standby units. Differential difference equations are employed to model these systems and calculate their long-run availability. Additionally, the paper determines the optimal configuration based on system availability analysis. The numerical experiments are presented through tables and graphs, revealing that configuration C emerges as the optimal choice. The findings emphasize the effectiveness of incorporating both warm and cold standby units in series-parallel systems, ultimately leading to improved system availability.
    Keywords: warm; cold standby; series-parallel; availability.
    DOI: 10.1504/IJPMB.2023.10058821
  • Enhancing MOOC Completion Rates: An Analysis of Instrumental Factors using the MCDM Methodology   Order a copy of this article
    by Neeraj Chopra, Rajiv Sindwani, Manisha Goel 
    Abstract: Despite notable strengths, the low completion rate in massive open online courses (MOOCs) remains a serious concern for developers and policymakers. Consequently, a need is emerged to conduct a research to investigate factors that play an instrumental role in MOOC completion. Based on elaborative literature review, 18 factors are derived. Further, with the help of a team of experts, the factors were distributed into five broad categories: personal, instructor, social, course, and experiential. The best worst method (BWM) was applied to prioritise the factors instrumental to MOOC completion. Sensitivity analysis was performed on the prioritisation result to determine the robustness. This research is among the pioneering work that has studied the relative significance of broad factors that leads to MOOC completion. On the academic front, the study will extend the knowledge base in the domain of MOOCs. The study will also provide valuable inputs to practitioners and policymakers for designing effective e-learning interventions to boost the overall MOOC completion rate.
    Keywords: massive open online course; MOOC; MOOC completion factors; prioritisation; best worst method; BWM.
    DOI: 10.1504/IJPMB.2023.10058978
  • Examining the determinants of FinTech adoption intention: the moderating role of customer advocacy   Order a copy of this article
    by D. Yuvaraj, Pulidindi Venugopal, Shaply Abdul Kareem, Aswini Priya S 
    Abstract: FinTech is transforming the way financial transactions are dealt with, particularly payments, purchases, and investment services. The purpose of this research is to explore the determinants of FinTech adoption intentions. Additionally, the moderating role of customer advocacy (CAD) between the determinants and adoption intention was also examined. The technology acceptance model (TAM) and task technology fit (TTF) are theoretical models used in this study. Purposive sampling was applied to collect data from 688 respondents. The data is analysed using PLS-SEM and IPMA. Perceived ease of use (PEOU), perceived usefulness (PU), task technology fit (TTF), and trust (TRU) influence FinTech adoption intentions. Finally, customer advocacy moderates task technology fit, trust, and FinTech adoption intention. Trust is the most important predictor, whereas PEOU, TTF, and CAD are the best-performing variables for FinTech adoption intention, based on IPMA. This study contributes to the understanding of FinTech for users, service providers, and practitioners.
    Keywords: adoption intention; customer advocacy; CAD; FinTech; perceived usefulness; PU; task-technology fit; trust.
    DOI: 10.1504/IJPMB.2023.10058980
  • Present State and Future Directions of Mobile Payments System: A Historical and Bibliographic examination   Order a copy of this article
    by Varun Kesavan, Sakthi Srinivasan K 
    Abstract: M-payments or mobile payments are fast becoming the norm since they minimise the need for traditional currency in a variety of everyday situations. Seldom have bibliometric studies been conducted in mobile payments research. The aim of this research is to examine the current level of research on M-payment systems. This research targets to provide a comprehensive review of the research on smartphone payments. This study investigates both scholarly articles and open-access studies. The articles published between 2010 and 2022 were selected using the Scopus database. During the first search, 2,400 papers were located, however only 662 were included in the research. The bibliometric analysis is conducted using the Biblioshiny R-studio. Throughout history, there has been a rising tendency in the rate of publishing. India, USA, and China are three major benefactors. Extensive study on mobile payments, mobile payments, financial inclusion, FinTech, and mobile money has been conducted. This examination of mobile payments, mobile payment, FinTech, mobile money, and mobile banking addresses knowledge gaps, organises essential themes, adds to the current literature, and sets the way for future scholars.
    Keywords: payment systems; technological change; mobile payments system; bibliometric analysis; Bibliometrix; Science mapping; Scopus database.
    DOI: 10.1504/IJPMB.2023.10059098
  • Retrospection of Merger and Acquisition Research in HRM: Science Mapping and Thematic Clustering   Order a copy of this article
    by Sanober Khan, Shalki . 
    Abstract: The aim of this research is to synthesize the literature on merger and acquisition research in human resource management using bibliometric analysis. This study looks at past, current, and future merger and acquisition research in human resource management. The documents are extracted from the Scopus database, and 171 documents are chosen for bibliometric analysis using the PRISMA technique. To identify the most influential document and authors, citation analysis is performed. The most prolific writers and sources are identified using productivity analysis. The four thematic clusters of merger and acquisition research in human resource management are discovered using bibliographic coupling. To identify citation patterns and highly referenced texts, co-citation analysis is employed. Additionally, co-occurrence analysis is employed to create the study thematic trends, and word cloud is used to highlight the frequently used keywords in merger and acquisition research in human resource management. The articles outline the directions for further study.
    Keywords: Merger and Acquisition; Human Resources Management; Bibliometric Analysis; Word Cloud; Cooccurrence Analysis.
    DOI: 10.1504/IJPMB.2023.10059232
  • Mapping the Service Quality Landscape in Property Business: Science Mapping and Thematic Clustering   Order a copy of this article
    by Sathyanarayana Kaliprasad, Veer P. Gangwar, Raj Kumar Singh 
    Abstract: This research aims to synthesise the literature on the service quality (SQ) landscape in the property business using bibliometric analysis. This study examines past, current, and future service quality investigations in real estate. The documents are extracted from the Scopus database, and 151 papers are chosen based on inclusion and exclusion criteria such as subject area, document type, and language. Bibliometric analysis, such as citation analysis, is performed to identify the most influential document and authors. The most prolific writers and sources are identified using productivity analysis. The four thematic clusters of service quality research in real estate are discovered using bibliographic coupling. Co-citation analysis is employed to identify citation patterns and highly referenced texts. Additionally, co-occurrence analysis is employed to create thematic trends, and word cloud highlights the frequently used keywords in service quality research in real estate. The article outlines the directions for further study.
    Keywords: service quality; SQ; real estate; bibliometric analysis; word cloud; co-occurrence analysis.
    DOI: 10.1504/IJPMB.2023.10059415
  • A multi-stage production inventory model for time-dependent deteriorating items under trapezoidal demand and backlogging   Order a copy of this article
    by Suvetha Rajalingam, K. Rangarajan, P. Rajadurai 
    Abstract: In real life, many products like vegetables, fruits, dairy products, medicines, fancy products, etc. exhibit time-dependent deterioration. In this paper, a multi-stage production inventory model for time-dependent deteriorating items under trapezoidal demand, backlogging, and time-dependent cost values is described. Shortages are allowed with complete and partial backlogging. Demand depends on the trapezoidal type and all cost values are depending on the time-varying function. The main objective is to determine the optimal production quantity and the optimal total cost for the proposed model. Finally, numerical examples are provided to illustrate the theoretical results and a sensitivity analysis of the parameters with respect to the stability of optimal solution is also carried out by using MATLAB R2022b.
    Keywords: EPQ; deteriorative items; optimality; total cost; multi-stage of production; backlogging; trapezoidal demand.
    DOI: 10.1504/IJPMB.2023.10059449
  • The Effect of Working from Home on a Services Company (During COVID-19)   Order a copy of this article
    by Mohammad Alawamleh, Zaid Almasri, Khaled Alawamleh 
    Abstract: In the current context of the COVID-19 pandemic, working from home (WFH) is critical to a large workforce. This paper examines the impact of working from home on employee and organisational performance in light of decreasing time spent in the office taking into consideration major factors to measure performance such as financial performance, operational performance and employee performance. This paper also aims to identify the most important enabler or hinderer for working from home. These findings give an insight on the influence of working from home on employee and organisational performance, emphasising the relevance of resource allocation and addressing potential barriers to remote work. These findings can be used by organisations to improve their remote work policies and practices, ultimately enhancing overall performance in a teleworking environment.
    Keywords: working from home; performance; employees.
    DOI: 10.1504/IJPMB.2023.10059651
  • The Impact of Trade Openness and AI application on innovation in agriculture production   Order a copy of this article
    by Nguyen Thi Khanh Chi, Do Huong Giang, Nguyen Mai Anh, Nguyen Thi An Ly, Nguyen Kieu Anh, Dang Quang Linh, Tran Hoang Ha, Hoang Thi Khanh Ly, Nguyen Hong Van 
    Abstract: Environmental factors and climate change are major point to develop clean agricultural production. The important roles of trade openness and information technology are awareness of the role of clean innovation in agricultural production. Therefore, agriculture will have to focus on environmental protection and natural resources protection towards sustainable development. This study investigates the influence of trade openness and AI application on clean innovation in agricultural production. Structural equation modelling through SPSS AMOS 20.0 was employed to analyse data. The results indicate that trade openness and AI application have positive effects on clean agricultural innovation and environment protection. Moreover, trade openness was found to be direct and indirect impact on AI application through clean innovation. This study sends several implications to enhance the agriculture production literature and farm households that intend to adopt clean innovation in the future.
    Keywords: trade openness; AI application; clean innovation; agricultural production; environment benefits.
    DOI: 10.1504/IJPMB.2023.10059817
  • Do Risk and Partners' Flexibility Influence Firms' Creativity, Valus Co-Creation and Business Performance. Empirical Evidence from Vietnam   Order a copy of this article
    by Mai Ngoc Khuong, Trang Tran 
    Abstract: The study aims to investigate how risk factor and partners' flexibility affect firms' creativity, value co-creation and business economic performance in an emerging market. The PLS-SEM technique was used to process and analyse a dataset of 385 valid cases from property owners, CEOs, vice directors, management broad assistants, and heads of departments of Vietnam companies. The empirical results show that firms' creativity and value co-creation significantly mediate the relation between risk factor and partners' flexibility with business economic performance. This study also contributes to the existing body of knowledge in the field of supply chain managements and offers practical insights for managerial applications. The study's limitations will also be explained.
    Keywords: risk factors; partners' flexibility; firms' creativity; value co-creation; business economic performance.
    DOI: 10.1504/IJPMB.2023.10059934
  • Modeling the Lean Deployment in the Health Care Services   Order a copy of this article
    by Surendra Kansara, Rupesh Kumar 
    Abstract: The lean deployment in healthcare is considered complex and has been getting attention for a few years. Lean deployment is the strategy or mode of achievement of lean implementation. To refresh the lean deployment perspectives in the sector is an investigating imperative. The study aims to propose a framework based on the literature review by observing the prevailing healthcare system at certain hospital levels and collecting the healthcare professionals' opinions on the nature of the processes in such scenarios. The finding from the study is in the form of a conceptual model that can throw light on the lean deployment requirements in the healthcare systems at hospital levels. The outcome model of this study is general and likely to be a limitation. Depending upon the scale of service operations of a hospital, the service process considerations shall vary. The study can facilitate the strategising of lean deployment in healthcare services.
    Keywords: lean healthcare; healthcare operations management; lean deployment; lean strategy.
    DOI: 10.1504/IJPMB.2023.10059951
  • Pecking Order Approach vs Trade-Off Approach: Multifaceted Testing of Appropriateness for the Financing Pattern of Indian Automobile Industry   Order a copy of this article
    by Madhu Ruhil, Latika Malhotra, Tara Prasad Upadhyaya, Aarti Dawra 
    Abstract: This paper investigates the impact of determinants of financial structure on capital structure in the Indian automobile sector post-financial crisis. The paper presents an empirical study using panel data from 11 prominent automobile companies on listed in the Bombay Stock Exchange or National Stock Exchange. The study covers ten years following the financial crisis of 20082009, specifically from 20092010 to 20182019. Correlation analysis and panel data regression models are used to identify the determinants of capital structure in the Indian automobile industry. The study identified five key factors that influence the optimal capital structure in the Indian automobile industry: size, tangibility, growth, debt service capacity, and liquidity. Additionally, this study aims to determine which of the two competing theories, namely the trade-off theory and the pecking order theory, provides a better explanation for the factors determining the capital structure of the Indian automobile sector.
    Keywords: capital structure; automobile industry; panel data; pecking order theory; trade-off theory.
    DOI: 10.1504/IJPMB.2023.10060285
  • A Copula Based Analysis for Examining and Enhancing Performance of Serial System   Order a copy of this article
    by Ibrahim Yusuf, Ramatu Idris Gatawa, Mansur Hassan, Muhammad Salihu Isa 
    Abstract: This study investigates the performance of a serial system consisting of five dissimilar subsystems A, B, C, D and E employing Copula's attributes for estimation. Subsystem A has six units working as 4-out-of-6, subsystems B, C and E possess each has one unit while subsystem D has three units working in active parallel. The system experiences partial and complete malfunction during operation: partial malfunction leads the system into reduced capacity mode, and a complete malfunction resulting in system failure. The research employs the technique of supplementary variable and transforms of Laplace to establish and solve the governing differential equations corresponding to schematic system's diagram. Performance models for the system such as profit, MTTF, availability, sensitivity of MTTF and reliability are numerically validated and presented through tables and graphs. The research findings are highly valuable for evaluating performance, identifying ideal system designs, and developing workable maintenance plans. The research contributes to enhancing system performance, increasing production output, and improving revenue mobilisation in various application domains.
    Keywords: performance; profit; reliability; mean time to failure; MTTF; availability.
    DOI: 10.1504/IJPMB.2023.10060541
  • Mapping the Work-Life Balance Research Landscape in Higher Education: Science Mapping and Thematic Clustering   Order a copy of this article
    by Roma Khanna, Raghuvir Singh 
    Abstract: This research aims to synthesise the literature on the work-life balance research landscape in higher education using bibliometric analysis. This study looks at past, current, and future work-life balance research in higher education. The documents are extracted from the Scopus database, and 640 papers are chosen using the PRISMA technique for bibliometric analysis. Citation analysis is performed to identify the most influential document and authors. The most prolific writers and sources are identified using productivity analysis. The four thematic clusters of work-life balance research in higher education are discovered using bibliographic coupling. Co-citation analysis is employed to identify citation patterns and highly referenced texts. Additionally, co-occurrence analysis is employed to create thematic trends, and word cloud highlights the frequently used keywords in academic work-life balance research. The articles outline the directions for further study.
    Keywords: work-life balance; WLB; higher education; bibliometric analysis; word cloud; co-occurrence analysis.
    DOI: 10.1504/IJPMB.2023.10060543
  • Modelling of RFID-enables jewellery hallmark transparency attributes inter-relationship and ranking performance criterion in Supply chain Responsiveness: Using ISM-AHP Approach   Order a copy of this article
    by Mukesh Kumar  
    Abstract: The recent era, RFID-tags enabled hallmark transparency potential (RFID-TEHTP) attributes are addition the hallmark transparency values in jewellery supply chain responsiveness (JSCR). Tanishq Jewellery manufactures and marketing business are based on 4P strategies namely product innovation strategy, price strategy, place strategy, promotion planning strategy. ISM approach is use to develop inter-relationships among transparency potential attributes and MICMAC analysis provides the precise analysis relationship among the driving and dependence power linkages ability in JSCM. AHP approach is use to evaluate the weight priority of RFID-TEHTP performance criterion in JSCR. The ranking sequence orders of jewellery RFID-TEHTP performance criterion weights are following, first Cost-effectiveness (CE) > Break-even tag price decision (BETPD) > Effective lead-time reduction (ELTR) > Efficient customer response (ECR) > SC visibility, trust and traceability (SCV&T) Jewellery managers can be benefit by overcomes of financial losses such as reduction of operation handling costs, misplacement errors reduction and inventory inaccuracy problems, etc.
    Keywords: supply chain responsiveness; jewellery SC; ISM; RFID-tags; e-retail; efficient consumer response; ECR; jewellery supply chain responsiveness; JSCR.
    DOI: 10.1504/IJPMB.2023.10060546
  • The impact of psychological capital on employees' job performance: a moderated mediation model of workplace spirituality and work engagement   Order a copy of this article
    by M.Gayathri Mohan, M. Murugan 
    Abstract: Psychological capital (PsyCap), workplace spirituality, and employee engagement all contribute significantly to an organisation’s competitive advantage. The study examines the relationship between PsyCap and job performance, the mediating role of workplace spirituality, and the moderating role of work engagement. This study specifically recruited Tamil Nadu women who work in leather and leather-related manufacturing companies. A total of 600 female employees were contacted, and 524 responded positively to the questionnaire, achieving an 87.33% response rate. Using Smart PLS version 4.0.2, the researchers analysed the data using partial least squares structural equation modelling (PLS-SEM). The findings of the study indicate that all direct relationships, such as PsyCap and workplace spirituality, have a significant relationship with job performance. In addition, workplace spirituality partially mediates the relationship between PsyCap and job performance, while work engagement significantly moderates the relationship between workplace spirituality and job performance. The study provides numerous managerial implications, limitations, and suggestions for future research.
    Keywords: job performance; psychological capital; work engagement; workplace spirituality.
    DOI: 10.1504/IJPMB.2023.10060608
  • Factors influencing Employee relationship management Process in the Indian Manufacturing context   Order a copy of this article
    by Shisir Kumar Mohapatra, Sadananda Sahoo, Santanu Kumar Das 
    Abstract: The relationship between the employees and organisation has become vital, owing to the intense business competition in the contemporary times. Accordingly, it makes complete sense to streamline the process of constant interactions between these stakeholders to achieve the organisational goals. However, managing employees can become a tedious task in the real-time environment due to different schedules, responsibilities, and work requirements. The present research tries to identify and prioritise potent dimensions that significantly influence employee relationship management (ERM) in the Indian manufacturing context. Based on the empirical results, the most important dimensions that influence ERM are: communication, employee empowerment and involvement. These findings are novel and provide relevant insights about the prevailing state of ERM implementation in the industry. The study findings provide cues to academicians, managers, and policymakers to gain a better understanding on the vital aspects of ERM process and systems which demand their attention and effective strategy formulation.
    Keywords: employee relationship process; manufacturing; communication; involvement; empowerment; employee relationship management; ERM.
    DOI: 10.1504/IJPMB.2023.10060722
  • Optimal Purchasing Strategy for Bandwidth: A Buyer's Perspective   Order a copy of this article
    by Elizabeth Sharer, Hari Rajagopalan, Sanjaya Mayadunne 
    Abstract: The price of internet bandwidth contracts depends on two parameters: size, or amount of bandwidth, and duration, or length of contracts. For a given planning horizon, managers must decide on the number of contracts to purchase, their bandwidth (size), and their lengths (duration) to minimise costs. This research analyses bandwidth contracting decisions from a buyer's perspective. Historical data is used to estimate bandwidth cost as a function of contract size and duration at a point in time, and to estimate bandwidth cost overtime. We first build an integer linear programming model, and then show that evolutionary algorithms can match the performance of mathematical programming and achieve close to optimal solutions for problems under increasing bandwidth demand.
    Keywords: bandwidth contract; mixed integer linear programming; evolutionary algorithms.
    DOI: 10.1504/IJPMB.2023.10060848
  • The Impact of Personality Traits of Women Advocates Towards Glass Ceiling Beliefs for Career Development   Order a copy of this article
    by Nisha P, Vasumathi Arumugam 
    Abstract: India is the second-largest legal profession in the world, with over six lakh law professionals. The country has made significant progress in creating gender-neutral global legal workspaces. However, the glass ceiling remains a significant concern for women advocates. The study examines the influence of personality traits on the beliefs about glass ceilings in women's career development. Rapid globalisation has led to women becoming more successful in various fields, including law. However, many women may not choose to dedicate their careers to the profession due to family issues and children. The study highlights the need for acceptance and tolerance among young women in their careers to succeed in the future. Addressing the problems associated with sustainable improvements is crucial for developing women in the legal profession.
    Keywords: glass ceiling beliefs; GCBs; women advocates; personality traits; career development; job satisfaction; performance; barriers.
    DOI: 10.1504/IJPMB.2023.10061083
  • Past, Present, and Future of Work Innovation Research Landscape in Marketing: Science Mapping and Thematic Clustering   Order a copy of this article
    by Abhinna Baxi Bhatnagar, Nitin Sharma, Bhoopendra Bharti, Akash Srivastava, Vibhuti Singh 
    Abstract: This research carried out a comprehensive synthesis of the existing literature on the landscape of work innovation research in marketing using bibliometric analysis. The pertinent documents are acquired from the Scopus database, with 640 papers selected for inclusion in the bibliometric study based on predefined criteria for inclusion and exclusion. The process of citation analysis is employed to identify the most influential documents and authors in this domain. Furthermore, the authors with the highest productivity and the sources with the most significant number of publications are identified through productivity analysis. The application of bibliographic coupling enabled the identification of four distinct thematic clusters. Moreover, co-citation analysis is employed to discern citation patterns, and co-occurrence analysis is utilised to reveal the thematic trends. Ultimately, the articles outline the future directions that can be pursued for further study in this field.
    Keywords: work innovation; marketing; bibliometric analysis; word cloud; co-occurrence analysis.
    DOI: 10.1504/IJPMB.2023.10061207
  • Managerial and Environmental Factors Affecting Small and Medium Enterprises (SMEs): An Empirical Study in India   Order a copy of this article
    by Sachin Meshram, A.M. Rawani, Atul Kumar Sahu, Ajit Kumar Singh 
    Abstract: Small and medium enterprises (SMEs) are considered to be most important driver to achieve significant progress and economic development. The contribution of the SME sector to the country's economy has attracted the attention of academics and policy makers in both developed and transition economies. Today, it is well-established fact that, SMEs are the engine of economic growth through employment generation, contribution to GDP, technological innovations, and other aspects of economic development. The aim of this study is to identify the managerial an environmental factors affecting success of SMEs in Chhattisgarh, India. A questionnaire was developed using 23 items identified from literature. Using a convenience sampling technique, data were collected through a questionnaire survey method. By conducting exploratory factors analysis, this study identified five managerial an environmental factors, namely: managerial competency, business environment, market support, socio-culture and institutional support. Cronbach's alpha coefficients were used to measure the reliability of the all identified five factors.
    Keywords: managerial and environmental factors; small and medium enterprises; SMEs; factor analysis.
    DOI: 10.1504/IJPMB.2023.10061250
  • Labour productivity improvement under the impact of Total Quality Management practices and innovation: Evidence from Vietnam hotel industry   Order a copy of this article
    by Thu Ha Nguyen, Anh Tu Thi Le, Chi Phan, Khanh Huy Nguyen 
    Abstract: Labour productivity improvement, the impetus for the development of hotel service, must be assessed with organizational concentration. Different techniques have been implemented to provide an efficient and effective methodology for achieving the goal. Including TQM practices and Organizational innovation. The author conducted this study (within the scope of hotel service in Danang city, Vietnam with a sample of 122 hotels from 1-star to 5-star rated ones which concentrate on the relationship among TQM practices, innovation and labour productivity improvement. The analytical process consists of regression and path analysis which indicate that such TQM practices (Process management, Organization leadership, Technology adoption and Sustainable workforce) are found to directly impact Organizational innovation and indirectly impact labour productivity improvement. Finally, there are several important implications have been provided for the hotel service.
    Keywords: total quality management; TQM; TQM practices; performance improvement; labour productivity; innovation; performance; service; hospitality.
    DOI: 10.1504/IJPMB.2023.10061274
  • Facility Layout For Flexible Manufacturing System Using Genetic Algorithm   Order a copy of this article
    by Kamal Deep 
    Abstract: This paper focuses the allocation of Facilities into Flexible manufacturing system deals in single and multi-row Layout with equal and /or unequal area of Facilities. The proposed mathematical model offers the effective utilization of facilities with minimum throughput time and material handling subjected to production derived constraints. The facility layout design is a combinatorial problem generates alternative feasible solution with the help of available computer software. However, selection of the best alternative solution from the available set of feasible alternatives is crucial in consideration of the distance between the facilities and the adjacency requirement of facility types for a given production layout. A genetic algorithm based solution approach is used to elicit the optimal rectilinear distance among different workstations in a realistic way minimizes the total material handling costs. The modest genetic operators are embedded with the emendation operation enables the mapping of optimal results with the benchmark instances reported in the literature. The results obtained using the Genetic Algorithm are found better than the previous best known results.
    Keywords: Facility Layout; Quadratic Assignment Problem; Flexible Manufacturing System; Combinatorial Optimization; Material Flow; Genetic Algorithm.
    DOI: 10.1504/IJPMB.2023.10061276
  • Retrospection of the Financial Performance Landscape on Microfinance Institutions   Order a copy of this article
    by Ambu Sharma, Rajesh Kumar 
    Abstract: This research aims to synthesise the literature on the financial performance research landscape on microfinance institutions (MFIs) using bibliometric analysis. This study examines past, current, and future financial performance research on MFIs. The documents are extracted from the Scopus database, and 209 papers are chosen, applying the subject area, document type, and language filtering criteria. Citation analysis is performed to identify the most influential documents, institutions, countries, and authors. The most prolific writers and sources are identified using productivity analysis. The four thematic clusters of financial performance research on MFIs are discovered using bibliographic coupling. Co-citation analysis is employed to identify citation patterns and highly referenced texts. Additionally, co-occurrence analysis is employed to create thematic trends, and word cloud highlights the frequently used keywords in financial performance research on MFIs. The articles outline the directions for further study.
    Keywords: financial performance; microfinance intuitions; citation analysis; bibliometric analysis; co-occurrence analysis.
    DOI: 10.1504/IJPMB.2023.10061335
  • Role of Self-Help Groups and Government Initiatives on Women Empowerment in India through Bank Linkage Programs   Order a copy of this article
    by Akash Srivastava, Hari Prapan Sharma 
    Abstract: The study aims to investigate the role of self-help groups (SHGs) and various government initiatives for empowering women in India through bank linkage programs. In recent years, the government of India has been working harder to empower women in India. It has introduced several schemes and promoted SHGs for women's empowerment. The study has collected empirical data from 487 women who benefited from this program or are part of the SHGs to assess the critical factors for empowering women in India using purposive sampling techniques. The findings suggest that social empowerment and poverty reductions are crucial elements of women's empowerment in India. Further, women can be empowered through skilling, education, and equality in India. Providing financial support and empowering them with monetary have less role in women's empowerment in India. Bank linkage programs have contributed a lot in empowering women financially and socially and in poverty reduction.
    Keywords: self-help groups; government initiatives; women empowerment; bank linkage programs; poverty reduction.
    DOI: 10.1504/IJPMB.2023.10061612
  • A Performance Measure of Centrifugal Water Pumping System's Reliability, Availability, Maintainability and Dependability   Order a copy of this article
    by Mus'abu Musa, Ibrahim Yusuf, Maharaju Liman, Yusuf Suleiman Rumu 
    Abstract: This system's reliability, availability, maintainability and dependability were examined to determine which subsystem is most significant in this system. Structure of the model was explained with the system schematic diagram, transition tables and the system’s states. The mnemonic rule was used to develop the first order linear ordinary differential equations associated for each subsystem, and all subsystems' failure and repair rates were shown to be distributed independent of one another and exponentially. Tables and figures present the numerical information for reliability, availability, maintainability, dependability and the impact of component repair rates on system maintainability. The evaluation of the subsystems demonstrates that the water vent control component is more readily available than the other components of the system. A rise in the time variable l and repair rate values, the system’s maintainability would increase. Additionally, as each subsystem's repair rate values decline, the system's maintainability also declines.
    Keywords: centrifugal; performance measure; maintainability; water intake; subsystem; availability.
    DOI: 10.1504/IJPMB.2023.10061865
  • Organisation Design in a Nursing Department: A Quantitative and Work Sampling Perspective   Order a copy of this article
    by Ndifreke Ini, Babatunde Omoniyi Odedairo, Victor Oluwasina Oladokun 
    Abstract: The shortage of qualified health personnel in many countries is widely reported. This could get worse with increase in the demand for personalised medical care. This paper determines the optimal number of nursing personnel required at terminal (TM) and decision (DS) positions in a teaching hospital for efficient utilisation. The standard man-hour (SMH) available was computed for TM and DS positions using work sampling. A personnel utilisation model was adapted. The annual work content for TM position in the nursing department was 65,535.01 SMH. The size of the department was reduced from 89 to 56 nurses; hence, the unit can effectively discharge its duties with 43, 9, 3 and 1 personnel at operations, nursing sisters, matrons, and chief nursing officer positions, respectively. Personnel utilisation in the department was 94.73%. Thus, both work sampling and quantitative approaches in nursing workforce management appear effective in operational costs minimisation.
    Keywords: work sampling; standard man-hours; nursing organisation structure; personnel utilisation model; human dynamics.
    DOI: 10.1504/IJPMB.2023.10062058
  • Analysis of factors affecting industrial performance using Fuzzy CODAS method   Order a copy of this article
    by Rajdeep Singh  
    Abstract: In a highly competitive world, evaluating financial and marketing performance is crucial for manufacturing sectors. As a result, it is essential to have a proper and accurate performance review. Financial as well as production performance indicators need to be carefully chosen during the review process since they show how competitive a firm is. Therefore core functional competencies play a vital role. This paper deals with industrial performance and finding the critical factors for the same. Hence multi criteria decision making technique called fuzzy CODAS has been used to choose important alternatives. Results show that technical competency and material and equipment related competency, planning competency and product and control competency come out to be critical ones out of nine factors considered for the study.
    Keywords: fuzzy CODAS; performance; core functional competencies; critical factors and competitiveness,.
    DOI: 10.1504/IJPMB.2023.10062493
  • Past, Present and Future of Women Entrepreneur Research Landscapes in Small-Medium Enterprises: Science Mapping and Thematic Clustering   Order a copy of this article
    by Neetu Juneja, Shweta Nanda, Raj Kumar Singh 
    Abstract: This research uses bibliometric analysis to synthesise the literature on the women entrepreneur research landscape in small-medium enterprises (SMEs). This study examines past, current, and future research on women entrepreneurs in SMEs. The documents are extracted from the Scopus database, and 576 papers are chosen, applying the subject area, document type, and language filtering criteria. Citation analysis is performed to identify the most influential documents, institutions, countries, and authors. The most prolific writers and sources are identified using productivity analysis. The four thematic clusters of women entrepreneurs in SMEs are discovered using bibliographic coupling. Co-citation analysis is employed to identify citation patterns and highly referenced texts. Additionally, co-occurrence analysis is employed to create thematic trends, and word cloud highlights the frequently used keywords in women entrepreneur research in SMEs. The articles outline the directions for further study.
    Keywords: women entrepreneur; small-medium enterprises; bibliometric analysis; word cloud; co-occurrence analysis.
    DOI: 10.1504/IJPMB.2023.10062572
  • Impact of Innovation and Talent Development on Innovative Business Approach   Order a copy of this article
    by Kulbir Kaur Bhatti, Utpala Das, Raj Kumar Singh 
    Abstract: The objective of this research is to explore the influence of innovation and talent development on the adoption of innovative business strategies, with the moderating factor of work autonomy, specifically in the information technology sector. Moreover, this study also aims to assess the impact of product, process, and administrative innovation on the adoption of innovative business strategies. To gather empirical evidence, a purposive sampling technique was employed, and data was collected from 402 IT professionals in India. A structured questionnaire, adapted from existing literature, served as the survey instrument. The findings from the analysis reveal that both process and administrative innovation, alongside product innovation, are significantly associated with the adoption of innovative business approaches. Furthermore, product innovation and administrative innovation play a crucial role in fostering talent development. Additionally, talent development acts as a positive and significant mediator between product innovation, administrative innovation, and the adoption of innovative business strategies.
    Keywords: product innovation; process innovation; administrative innovation; talent development; innovative business practices.
    DOI: 10.1504/IJPMB.2024.10062577
  • The Evolutionary Trajectory of Knowledge Management: A Historical Reflection and Reevaluation   Order a copy of this article
    by Dag Øivind Madsen, Kåre Slåtten 
    Abstract: Knowledge management (KM) gained significant traction in the 1990s, sparking intense debates about its staying power and future trajectory. This paper reevaluates KM's evolutionary trajectory to determine its relevance and application in contemporary academia and organisational processes. Despite declining public discourse, findings reveal that KM has sustained its presence, evolving into a pivotal subject in specialised research journals and ingraining itself in organisational practices, although often without explicit labelling. The study indicates that KM has transcended its initial status as a management fashion and has solidified its role, underscoring its continued significance and utilisation in various domains. Thus, the essence of KM persists in practice and scholarly inquiry, reflecting its enduring impact and adaptation in the changing landscape of management theories and applications.
    Keywords: knowledge management; management concept; management fashion; trajectory; evolution.
    DOI: 10.1504/IJPMB.2023.10062607
  • COPRAS and CODAS based Justification of factors affecting performance of manufacturing industries based in Northern India   Order a copy of this article
    by Rajdeep Singh 
    Abstract: In the recent years, a number of new industries have emerged, and several foreign corporations have changed where they are based in the nation. The competition grew as international industry titans entered the country’s home market. Because of this, businesses attempt to outdo one another by giving customers better goods and services. Core functional competencies in this situation can aid organisations in numerous ways in performing successfully and choosing the best alternatives. For finding the factors that can influence the performance of a company, different decision making techniques are used. In this paper COPRAS and CODAS analysis methods have been used for the same. From results it has been deduced that all the nine factors are given the preference depending upon ranking done by above two techniques.
    Keywords: COPRAS; CODAS; core functional competencies; global business; competitiveness and performance.
    DOI: 10.1504/IJPMB.2024.10062728
  • Unlocking Success: A Decision Support System for Agile Assessment in Intelligent Automation Projects   Order a copy of this article
    by Sreenivasa Sekhar Josyula, M. Suresh, Raghu Raman R 
    Abstract: Intelligent Automation is an emerging volume of software development work in today's industry as an instrument for driving digital transformation, innovation, and cost efficiencies. Applying agile software development (ASD) practices in this area is being increasingly explored with appropriate tailoring of agile practices, tools, and procedures. The question then arises of the level of agility in these programs and how it can be measured consistently. This research aims to develop a decision system to support (DSS) practitioners and academicians in their pursuit of this category of software applications by identifying agility criteria and enablers. Fuzzy logic is often used in decision support systems where inputs are vague as it helps convert uncertain feedback into linguistic variables as a reliable measurement and mathematical method. This research contributes by synthesising the concepts of decision support, agility, and fuzzy logic in the context of Intelligent Automation. Such a DSS application is developed and provided for access to the research fraternity. The authors discussed the implications of this research, the limitations of the research methodology, and opportunities for future research in this domain.
    Keywords: agile software development; ASD; intelligent automation; artificial intelligence; digital transformation; multigrade fuzzy; decision support system; DSS.
    DOI: 10.1504/IJPMB.2024.10062975
  • Exploring human resource management practices and employee retention relationships in FHRAI hotels of West Bengal   Order a copy of this article
    by Abhijit Ghosh, Dr. Reena Sharma, Sanober Khan, Uttara Jangbahadur 
    Abstract: Although there are many FHRAI hotels and restaurants in West Bengal, India, employee retention (ER) is now a significant concern in these organisations, because of the low possibility for employee growth and ineffective hierarchy-level communication. Therefore, this study delves into human resource management practices (HRMP) and employee retention (ER) linkages within West Bengal's FHRAI hotels and restaurants. Drawing upon an extensive review of pertinent literature and integrating the social-exchange and resource-based theories, this paper presents a theoretical framework. The results of the structural model showed that HRMP considerably and favourably influenced ER through commitment to the organisation (OC), level of workplace engagement (WENG), and job satisfaction (JS), motivating employees to remain in these organisations. The primary focus of this study was limited to the hotel industry. In order to enhance the applicability and broader relevance of this research, it is recommended that future scholars explore various other industries as well. This is the first study to provide a comprehensive plan for ER in West Bengal’s FHRAI group.
    Keywords: human resource management; HRM; human resource management practices; employee retention; the Federation of Hotel and Restaurant Associations of India; FHRAI; West Bengal.
    DOI: 10.1504/IJPMB.2024.10063160
  • Emotional Intelligence and Entrepreneurial Intention: Benchmarking initiatives   Order a copy of this article
    by Ipsita Dash, Parameswar Nayak 
    Abstract: This research evaluates the impact of emotional intelligence (EM) towards enhancing the entrepreneurial attitude (EA) and entrepreneurial intention (EI) in the higher education context from an emerging economy perspective. Based on insights from the prior studies, this research identifies certain gaps and attempts to fill the vacuum in the literature of emotional intelligence. SEM was applied to test the hypothesised model using 373 responses drawn from survey participants. The study findings show that EM positively and significantly affects EA of the post graduate students in the selected regions. Further, the association between EA and EI was also found positive and statistically significant. Moreover, EA plays a mediating role in the link between EM and EI. These research findings lend empirical support to the limited literature on emotional intelligence and entrepreneurship, especially in emerging market settings and provide cues to the policymakers to devise effective strategies and benchmark the initiatives.
    Keywords: entrepreneurship; intention; emotional intelligence; attitude; benchmarking initiatives.
    DOI: 10.1504/IJPMB.2023.10063168
  • Organizational Transformation: Examining the Nexus between Human Values and Talent Retention Effectiveness   Order a copy of this article
    by Shayrine H, Pulidindi Venugopal 
    Abstract: Retaining smart and skilful workers has become an essential strategic goal in the fast-paced world of modern organisations. Recognising the enormous influence of fundamental human values on the efficacy of talent retention strategies is crucial to this effort. These deeply established values, which are particular to each person, have a significant impact on attitudes, behaviours, and choices made inside the intricate web of the professional world. This study contributes to a better understanding of how the interaction between fundamental human values and talent retention tactics can result in a workforce that is more engaged, content, and dedicated. The present study makes use of the convenience sampling approach. The analysis has been conducted using PLS-SEM. The PLS algorithm was utilised to calculate the route coefficients and evaluate the measurement and structural models. There is a significant impact on unveiling the influence of core human values on effective talent retention approaches.
    Keywords: intension to stay; attitudes; behaviour; human values; organisational culture.
    DOI: 10.1504/IJPMB.2024.10063242
  • Impact of Virtual Leadership on Mitigating the Consequences of the COVID-19 Pandemic: A Mediation Moderation Model through E-management and Organizational Culture   Order a copy of this article
    by Mohammed Hussein Manhal, Rana Abdullah Mohammed, Zaina Mustafa Mahmoud Hamad, Attia Aman Ullah, Ali Mansoor 
    Abstract: This study aims to test the role of virtual leadership as a mitigation measure during the COVID-19 pandemic. This study tests the mediation role of remote work between virtual leadership and the COVID-19 outbreak and the moderation role of organisational culture. The study employed an analytical descriptive approach and a specially designed questionnaire to test the relationships. The sample size was 351 teachers of teaching staff at the University of Basrah. Results show that virtual leadership forms a significantly positive relationship with electronic management and positively mitigates the influence of the COVID-19 outbreak. Results confirm the mediation role of remote work and the moderation role of organisational culture. The novelty of this study lies in the lack of research that explores the association between the COVID-19 outbreak and virtual leadership, as well as the mediation effect of electronic management and the moderation effect of organisational culture.
    Keywords: Virtual Leadership; Remote Work; Electronic Management; Organizational Culture; COVID-19 Pandemic; Mediation; Moderation.
    DOI: 10.1504/IJPMB.2024.10063408
  • Benchmarking the effect of CSR activities for Sustainable Livelihood   Order a copy of this article
    by Brundaban Panda, Rinki Mishra 
    Abstract: The present study examines and benchmarks the effect of the CSR initiatives towards capacity building and sustainable livelihood from the developing nation perspective. SEM analysis was applied to validate the hypothesised model using 478 responses drawn from survey participants in the selected regions of NALCO, Damanjodi, Odisha. In this regard, the findings reveal a positive and significant link between all the study constructs that render affirmation to the research model. The results and findings were compared with prior studies in a similar domain which provides a strong justification to place the novel contribution of this study in extending the domain knowledge. Also, the findings provide insights to managers and govt. policymakers to devise strategies for the effective implementation of CSR initiatives and schemes for long-term welfare and regional development.
    Keywords: benchmarking; social responsibility; sustainable livelihood; corporate social responsibility; CSR; regional development.
    DOI: 10.1504/IJPMB.2024.10063441
  • Influence of individual's readiness & perceived behavioural control nexus on the behavioural intention towards FinTech adoption   Order a copy of this article
    by Deergha Sharma, Neha Kumar, Parul Kumar 
    Abstract: The FinTech gateway has opened new channels for approaching customers with novel technologies and improving their overall experience. The study aims to determine the drivers of FinTech adoption and investigate the role of psychological factors in promoting the diffusion of financial services rendered through digital platforms. While integrating the theory of planned behaviour and unified theory of acceptance and use of technology framework, the study determined their synergistic impact on behavioural intentions to adopt FinTech services. The data of 654 respondents has been collected using a mix of random and snowball sampling techniques. To test various proposed hypotheses, PLS-SEM has been used. The techniques of blindfolding and PLS predict were used to test the in-sample and out-of-sample predictive ability of the model, respectively. The financial literacy and perceived trust are the most critical factors driving FinTech adoption. The study proposed controllables were also significant in influencing FinTech adoption. Additionally, the study indicated that perceived behavioural control fully mediates the relationship between facilitating conditions and behavioural intentions.
    Keywords: financial literacy; FL; psychological controllables; PC; facilitating conditions; FC; perceived trust; PT; performance expectancy; PE.
    DOI: 10.1504/IJPMB.2024.10063616
  • A systematic literature review of business process characteristics   Order a copy of this article
    by Mohammad Amin Zafre, Mohammad Taghi Taghavifard, Maghsoud Amiri, Iman Raeesi Vanani 
    Abstract: Many organisations prioritise business process management in order to improve efficiency and effectiveness while achieving organisational objectives. Due to the variety and complexity of enterprise business processes, knowledge of business process characteristics enhances the possibility of the success of business process management initiatives. Thus, a systematic review of business process characteristics in the extensive literature on business process management is needed. This paper provides a systemic literature review, based on 63 papers selected from six popular digital libraries that were published between 1990 to 2022. According to the review results, business process characteristics have been referred to in various studies in business process management for different purposes, such as process measurement, process analysis, and process improvement. But few pieces of research were found dedicated to conceptualising process characteristics and classifying them based on conceptual frameworks. Also, the interaction of process characteristics and their relationships have not been investigated extensively in the literature. This paper contributes to the business process management research by aggregating, describing, and classification of business process characteristics.
    Keywords: business process; business process characteristics; business process management; systematic review.
    DOI: 10.1504/IJPMB.2024.10063714
  • Factors affecting the recruitment practices during covid-19 in reference to Delhi, India   Order a copy of this article
    by Himani Saini, Preeti Tarkar 
    Abstract: This research attempts to examine how e-recruitment is replacing human participation in the recruiting process in light of the COVID-19 pandemic argument. The purpose of this research is to analyse how the current scenario with the COVID-19 pandemic has affected the recruitment process, namely e-recruitment, of workers working in various firms in Delhi. Questionnaires were used to compile the data and the information is collected from various individuals such as HR professionals, HR recruiters, and talent acquisition specialists (TASs) from 35 different companies in the Delhi and New Delhi areas of India. Cost, technological challenges, and a larger applicant pool were the focus of a questionnaire developed for COVID-19. Smart-PLS was used for data analysis. The results of this research inform the initiation of novel recruiting strategies, aiding in the alignment and development of an efficient recruitment process to attract qualified people capable of functioning in a competitive setting.
    Keywords: recruitment process; electronic-recruitment; COVID-19 pandemic; companies; India.
    DOI: 10.1504/IJPMB.2024.10063805
  • A recovery sustainable EOQ model assuming both demand and deterioration disruption during any emergency like COVID-19   Order a copy of this article
    by Dolagobinda Das, Gauranga Samanta 
    Abstract: The COVID-19 lock-down has a significant impact on supply chain management. So both demand and deterioration disruption are taken into account to create a realistic EOQ model. The article take non-instantaneous deteriorating goods with linearly time-dependent deterioration that increases by a finite amount due to a deficiency of storage facilities under lock-down restrictions. This study considers demand disruption, where demand depends on the selling price. The work focus on green technology investment to control carbon emission. To reduce the order cancellation rate during an emergency, the research suggests an advance trade payment policy. The proposed model also considers inventory shortages, which might result in back-orders, and a non-zero lead time to validate lock-down. The goal of the research is to maximise the yearly profit while reducing carbon emissions.To validate the framework, some numerical examples are provided. Eventually, sensitivity studies are carried out to provide managerial insights.
    Keywords: COVID-19 lock-down; Deterioration; Advance payment; Green technology investment; Carbon emission; EOQ model.
    DOI: 10.1504/IJPMB.2024.10063902
  • Analyzing the Factors Influencing Preferences for Fish Consumption   Order a copy of this article
    by Agnes Pravina X, Radhika R 
    Abstract: The purpose of this study is to examine the consumption pattern and customer preferences towards value-added fish products in Southern Districts of Tamil Nadu. The following topics are essential to the study of the customer preferences towards value-added fish products: a) consumer's preference and consumption pattern, b) attributes, c) frequency of fish product consumption, d) variety, e) freshness of fish and f) willingness to pay. The current study focuses on the equitable development of fishermen in Tamil Nadu's southern districts, with particular emphasis on Kanyakumari, Thoothukudi, and Tirunelveli. This makes it possible to collect quantifiable data that may be used for statistical analysis, enabling the observation and evaluation of the research's variables. The data were examined using descriptive analysis, reliability, validity, correlation, regression and SEM analysis.
    Keywords: Customer preferences; Fish products; Consumption patterns; Fishermen; Consumer choices.
    DOI: 10.1504/IJPMB.2024.10064019
  • Supply chain quality management and the triple bottom line: Underlying relationship in a developing country   Order a copy of this article
    by Minh Nguyen, Chi Phan, Yoshiki Matsui 
    Abstract: This paper investigates the underlying mechanism between quality management, supply chain management, and three components of the triple bottom line. Based on data collected from Vietnamese firms, the study employs regression analysis and PROCESS macro with a bootstrap method. Analytical results illustrate that quality management shows a significant effect on economic, environmental, and social bottom lines with or without the mediating role of supply chain management. The direct impact of supply chain management on those performances is insignificant, but it becomes significant with the mediating effect of quality management. Quality management seems to be a prerequisite for an effective supply chain quality model regarding sustainability. Moreover, the concurrence of supply chain and quality management results in a conflictual effect on economic return, although some possible synergy could be found among individual practices. It sheds light on the efficient resource allocation to achieve a certain level of balance in achieving sustainable goals.
    Keywords: supply chain quality management; SCQM; triple bottom line; TBL; developing country.
    DOI: 10.1504/IJPMB.2024.10064468
  • Factors driving sustainability in banking sector - a bibliometric approach   Order a copy of this article
    by Raveena Gaba, Deergha Sharma 
    Abstract: This study aims to provide a conceptual or empirical summary of the scientific literature conducted on sustainable banking. The study has attempted to determine the trends in the emerging literature on sustainable banking and endorsed the sustainability initiatives of the banking industry. R-studio and Biblioshiny are employed to conduct bibliometric analysis on sustainable banking on a sample of 740 documents from 2008 to 2022 using the Scopus and Web of Science database. Additionally, the VOSviewer program was utilised to perform a co-word and co-authorship analysis. Research findings indicated that the number of publications published on sustainable banking has progressed significantly since 2019. The study identified Sustainability (Switzerland) as the top journal while banking, sustainability, sustainable development, and financial institutions have emerged as the most frequently searched keywords in the extensive literature. The study has provided valuable input to policymakers and regulators regarding sustainability practices adoption in the banking sector.
    Keywords: banking; sustainable development; sustainable banks; ethical banking; Scopus; bibliometric analysis; VOSviewer.
    DOI: 10.1504/IJPMB.2024.10064625
  • Digital transformation to manage operations challenges and achieve competitive advantage: customer perceptions   Order a copy of this article
    by Khleef Alkhawaldeh 
    Abstract: This study examined customers' perceptions of the challenges facing car dealership business in Jordan in managing operations and achieving competitive advantage (ACA). The study also examined the impact of digital transformation on managing these challenges and achieving competitive advantage. A questionnaire was developed based on published literature and distributed online through social media platforms to customers of car dealerships in Jordan to answer based on their experience and point of view. The results of one-sample t-test indicated that the average values for operations management and competitive advantage fell in the range of good = 4 point on a five-point scale, and even more so for digital transformation. The study revealed a positive, statistically significant relationship between digital transformation and achieving competitive advantage. The study also revealed that the relationship between digital transformation and achieving competitive advantage is partially mediated by managing operations challenges (MOC). The study concluded that digital transformation enabled managing operations challenges and thus achieving competitive advantage. This study contributes to the literature by demonstrating the role of digital transformation in managing operations challenges and thus achieving competitive advantage.
    Keywords: operations management; competitive advantage; digital transformation.
    DOI: 10.1504/IJPMB.2024.10064629
  • Will Machine Learning Resolve the Issues in Container Management in Ports and Logistic Industries   Order a copy of this article
    by Mohanbabu S, Vettriselvan R 
    Abstract: In this digital era, data is driving the world, and machine learning is part of it. This research study has been carried out by various logistic companies that deal with port authorities across Indian regions. The data was collected through a structured questionnaire and put across 163 respondents, with 150 responses received from various industries working closely with the logistics industry. Factual analysis was done through their response and analysis of variance, and simple linear regression analysis was deployed for interpreting the results. Regression equation: = 5.2892 + 0.6907X Machine learning improves logistic operation efficiency, and machine learning solves logistics issues. The relationship R-squared (R2) equals 0.6289. This means that 62.9% of the variability of machine learning improving logistic operation efficiency is explained by machine learning solving logistics issues. The results reveal that there is a strong direct relationship between machine learning solving logistics issues and improving logistic operation efficiency.
    Keywords: container management; machine learning; logistics industry.
    DOI: 10.1504/IJPMB.2024.10064702
  • Sustainability and Technology Aspects of Inventory Management and Trucking: A Case Study Approach   Order a copy of this article
    by Alan D. Smith  
    Abstract: Due to the various methods of inventory management and the constant change of automation improvements the ability to improve these processes will help with production on a whole different level. These developments will help create a bright future within the transportation and warehousing industry within a sustainability framework dynamically moving towards the logistics and the trucking industries. Local companies in the Pittsburgh region (e.g., Pitt-Ohio, Wabtec, and Pittsburgh Brewing Company) are currently solving these problems to help create a better environment and product efficiency for the consumer in the face of global warming and geopolitical conflicts. This paper will conclude an analysis of the following companies about inventory management, LTL- and TL-trucking, and supply chain and logistics management and a relatively detailed empirical analysis on the perceptual benefits and costs associated with these factors of supplier-related sustainability, performance, selection, and technology.
    Keywords: automation; business case study; digital supply networks; empirical; IoTs; logistics management; supply chain; sustainable supply chain management; SSCM; trucking.
    DOI: 10.1504/IJPMB.2024.10064708
  • Using Deep Learning and Accident Report Analysis to Determine Culpability and Detect Car Damage   Order a copy of this article
    by Sonia Lajmi 
    Abstract: Conventional car bumper and driver culpability prediction rely on the experience of specialised experts. A long wait may result from obtaining such a prediction at the accident scene. It is possible to avoid this kind of wait by generating an automatic report. In this paper, a culpability estimation approach based on an analysis of accident reports and detection of damage caused in cars is presented. Our system employs a fine-tuning-based approach to enable the prediction of the kind, position, and intensity of vehicle bumps. For culpability prediction, is based on mining data from accident reports. We obtained a precision of 94.7%, a recall of 96.3%, and a mAP of 97.7%. The dataset size for car damage is 7,402 images. As for the prediction of culpability, it gave an accuracy of 91%. The dataset size for accident reports is 135,764 records.
    Keywords: deep learning; fine-tuning; culpability prediction; car damage detection.
    DOI: 10.1504/IJPMB.2024.10064716
  • Impact of Digital Marketing on Purchasing Intentions and Customer Relationship Management for Oman's E-commerce: The Mediating Role of Trust   Order a copy of this article
    by Santhosh Kumar S, Sandip Shinde, Abdul Kadir Khan 
    Abstract: This study examines the relationship between digital marketing, purchasing intentions, and customer relationship management (CRM) in Oman's E-commerce, emphasising the mediating role of trust. Utilizing the Theory of Planned Behavior (TPB), it examines how digital marketing influences consumer purchasing intentions and its impact on effective CRM. Analysis of demographic data from 156 participants using SmartPLS, coupled with reliability and validity assessments, reveals the positive influence of digital marketing on purchasing intentions and CRM, highlighting trust as a crucial mediator. The findings offer theoretical advancements and practical insights for businesses in Oman's E-commerce sector.
    Keywords: Digital Marketing; E-commerce; Purchase intention; Customer relationship management; Oman; SmartPLS.
    DOI: 10.1504/IJPMB.2024.10064722
  • Analyzing the Prospects, Global Advancements, and Legal Barriers to the Introduction of Central Bank Digital Currency (CBDC) in India   Order a copy of this article
    by August Keshav, Ashish Ranjan Sinha 
    Abstract: The research examines the potential applications of central bank digital currency (CBDC) in India, focusing on the design, forms, classifications, and underlying technology of the system, including blockchain. It assesses the global picture of the CBDC through an examination of events and actions in countries such as Ecuador and Jamaica. This study employs a mixed research methodology that combines quantitative and qualitative approaches. It uses a case study to look at how countries that have been granted CBDCs or have had them revoked have developed internationally, a literature review to explain concepts and outline potential benefits for India, a documentary analysis to look at the regulatory landscape, and visual aids to show information about CBDCs that are in operation around the globe in various stages. The paper provides a comprehensive understanding of CBDC's potential in India.
    Keywords: digital currency; central bank digital currency; CBDC; global developments; regulatory environment; prospective benefits; India.
    DOI: 10.1504/IJPMB.2024.10064723
  • A Fresh Look at the History and Evolution of Business Process Reengineering   Order a copy of this article
    by Dag Øivind Madsen, Kåre Slåtten 
    Abstract: Business process reengineering (BPR) is an iconic management concept that burst onto the scene during the 1990s. The concept is often used as a classic example of a management fashion, and already during the mid-1990s, commentators claimed that the BPR hype was over and that the concept was near death. Despite this, evidence suggests that BPR has not entirely disappeared. This paper aims to review and synthesise the literature on BPR and provide a reconciliation of different viewpoints and perspectives on the concept’s evolutionary trajectory. The evolutionary trajectory of BPR is reexamined through a detailed study where a wide range of literature on BPR is synthesised. The research indicates that the trajectory of BPR aligns with a typical pattern of ascent and decline, given its diminished presence in current public management discourse. However, a closer look reveals that the situation is more complex and nuanced than this general narrative suggests.
    Keywords: business process reengineering; BPR; management concept; management fashion; diffusion; evolution.
    DOI: 10.1504/IJPMB.2024.10064911
  • Does Ability Sorting Improve Efficiency of Low-performing Students? Evidence from PISA 2022 Survey   Order a copy of this article
    by Samwel Lwiza, Vipin Sharma 
    Abstract: Various measures have been put in place to address the needs of below-average students, including the implementation of the ability sorting teaching strategy. This study examines the data collected from 13,036 students in Peru and Vietnam who participated in the PISA 2022 Survey, with the aim of exploring the impact of ability sorting on enhancing the efficiency of education. The results derived from the two-stage analysis indicate that the ability sorting strategy has the potential to increase students' efficiency by 2%. The analysis reveals that factors such as grade repetition, number of siblings, time devoted to homework, school ownership, location, class size, and peer tutoring play a significant role in determining student efficiency. In light of these findings, the study recommends the implementation of ability sorting as a means of promoting positive educational outcomes, especially for students with lower cognitive abilities, thus helping to narrow the performance gap among students.
    Keywords: student’s efficiency; teaching strategies; two-stage analysis; order-alpha; Peru; Vietnam.
    DOI: 10.1504/IJPMB.2024.10064952
  • Controversy Associated with Red-Light Traffic Cameras: Road Public Safety or Nuisance   Order a copy of this article
    by Alan D. Smith, Anna Abdulmanova 
    Abstract: Red-light traffic enforcement cameras have become an important topic associated with public safety as proven speed-control devices that reduce traffic accidents. Unfortunately, much public opinion of the red-light traffic cameras delves into concerns with the avoidance of driving behaviours and conspiracy/privacy issues. A relatively large sample (n = 2,312), primarily well-educated, younger drivers from the Western PA and NE Ohio was analysed through graphical and multivariate statistical analyses, testing two major hypotheses derived mainly from an application of theory of avoidance behaviour (ToAB) in regard to red-light cameras. Perceptions, from the viewpoints of the males and females, concerning benefits and nuisance factors found strong almost universal support for its safety and purpose, but many disagree on much intrinsic and extrinsic behaviour. There was equal universal agreement on the systemic failure of both private and public drivers’ education/training on the subject of speed-control devices.
    Keywords: gratification; red-light cameras; public safety; speed-control devices; theory of avoidance behaviour; ToAB; traffic accidents; turnabouts.
    DOI: 10.1504/IJPMB.2024.10064998
  • Impact of COVID-19 pandemic on Individuals: Importance of Work, Leisure and Life Satisfaction   Order a copy of this article
    by Sumera Arshad, Muhammad Zahid Naeem, Muhammad Azmat Hayat, Ramona Birau, Virgil Popescu, Peter F. Wanke, Yong Tan 
    Abstract: This study employs the stimulus-organism-response (SOR) framework to examine the impact of COVID-19 pandemic on life satisfaction, leisure, and work significance. Using the structural equation modelling (SEM), it empirically assesses the direct and indirect effects of the pandemic on these factors. Findings indicate that COVID-19 pandemic indirectly reduces life satisfaction, leisure, and work importance. The study highlights more significant direct impacts, aligning with the overall pattern of effects. As COVID-19 pandemic restrictions intensify, life satisfaction and the importance of leisure increase, while the importance of work declines significantly. Notably, leisure and work significance partially mediate the relationship between COVID-19 pandemic and life satisfaction. Despite indirect effects, the direct influence remains substantial, underscoring the complex dynamics in the context of the pandemic.
    Keywords: leisure; labour supply; COVID-19 pandemic; structural equation modelling; SEM; stimulus-organism-response; SOR.
    DOI: 10.1504/IJPMB.2024.10065040
  • Employees' Cybersecurity Awareness and Risk Management Practices at a Legal Parastatal Organisation in South Africa: A Hierarchical Multiple Regression Analysis   Order a copy of this article
    by Leballo Monethi, Kafigi Jeje, Alfred Henrico, Johannes Coetzee 
    Abstract: Organisations that increasingly rely on information technology and the internet face the potential risk of cyber-attacks. A thorough assessment of their employees' awareness of cyber security in order to establish the cybersecurity measures that are consistent with the evolving corporate experience is of paramount importance. Based on the responses from 550 employees of a legal parastatal organisation in South Africa, we employ a hierarchical multiple regression to analyse the contribution of employees' cybersecurity awareness on risk management practices. We found that the addition of organisational support on cyber security awareness improves the prediction of risk management practices over and above general security practices, employee cyber security practices, and cybercrime awareness. We argue that organisations can improve risk management systems and practices by promoting cybersecurity awareness through relevant strategies such as the development and implementation of cybersecurity awareness policies and procedures, as well as the training and development of personnel in risk management.
    Keywords: cybersecurity awareness; risk management practices; hierarchical multiple regression analysis; legal parastatal organisation; South Africa.
    DOI: 10.1504/IJPMB.2024.10065045
  • Impact of Determinants of Entrepreneurship Vocational Education and Training Quality on Entrepreneurial Competencies Development for Graduates in Tanzania   Order a copy of this article
    by Denis Michael, Jeremia Makindara, Amani Mwakalapuka 
    Abstract: This study examines the perceived quality of entrepreneurship training for vocational graduates and its determining factors in relation to the development of entrepreneurial competencies in Tanzania. A cross-sectional study was conducted involving 220 vocational education and training (VET) graduates engaged in small and medium enterprises (SMEs), as well as 60 key informants selected through purposive and simple random sampling procedures. Quantitative and qualitative data were collected through interviews and focus group discussions and were analysed using content analysis and descriptive statistics using NVivo, respectively. The findings indicate that the quality of entrepreneurship training is influenced by the pedagogical approaches employed by entrepreneurship teachers, the effectiveness of these approaches, the skills of entrepreneurship facilitators, the alignment of training content with the business environment, and the duration of training and its outcomes. It is recommended that interactive pedagogical techniques be utilised during entrepreneurship training to ensure trainees acquire relevant entrepreneurial competencies.
    Keywords: entrepreneurship; entrepreneurship education; entrepreneurship training; entrepreneurial competencies; small and medium enterprises; SMEs.
    DOI: 10.1504/IJPMB.2024.10065164
  • An Integrated Approach of Fuzzy COPRAS and CoCoSo Methods for Analysing the Performance of Manufacturing Industries in North India   Order a copy of this article
    by Rajdeep Singh 
    Abstract: An organisation can derive its various competencies from a variety of sources, including man, machine, state-of-the-art techniques, and capabilities. Many skills give businesses a competitive edge by assisting them in achieving high levels of productivity, quality, and customer satisfaction. Any company's main goal is to maintain its competitive advantage by maintaining growth and profitability. This study aims at finding the critical factors that affect performance of the industry. This has been done by using a multi-criteria decision-making techniques called fuzzy COPRAS and CoCoSo. Results show that the alternatives named technical competency, concept (idea) competency and material and equipment related competency affect the most out of the nine factors that have been considered for the study. Other factors have somewhat lesser affect for the same.
    Keywords: competencies; fuzzy COPRAS; CoCoSo; technical competency; competitiveness; capability; performance; industries; North India.
    DOI: 10.1504/IJPMB.2024.10065189
  • Waste Analysis on the Production Floor and Proposed Improvements Using a Lean Manufacturing Approach Aluminum Manufacturing Company in East Java, Indonesia   Order a copy of this article
    by Moch Anshori, Suparno Suparno, Donny Arif 
    Abstract: This study aims to analyze waste on the production floor, causing delays in the completion of the production process and affecting product delivery to consumers. In addition, this research is also used to explain the types of waste and provide alternative improvements to reduce waste on the production floor using a lean manufacturing approach. Using the value stream mapping method, researchers mapped the flow of information and materials in the production process. Furthermore, the actual condition of the company is described in the current state stream map using the 5W-1H method of waste identification tool. This study found that there were a waste of defective goods in the frame, wastage in the weaving repair process and activities to find boxes and waste of transportation on the production floor. Implementing the proposed improvement is expected to reduce the waste that occurs to reduce the production lead time.
    Keywords: Waste Production Floor; Lean Manufacturing; Aluminium Manufacturing; Value Stream Mapping.
    DOI: 10.1504/IJPMB.2023.10065381
  • Lean Technology and Its Impact on Organizational Performance: An empirical examination in Manufacturing Industry   Order a copy of this article
    by Jobin Vijayan, Radha Ramanan, Rajagopalan Sridharan 
    Abstract: Lean manufacturing (LM) has become a popular manufacturing technology and it has been successfully executed by industries all over the world. It is reported that LM has a high influence on the revenues of many industries. Several studies have been conducted on the implementation of lean manufacturing. However, there is a limited understanding existing in terms of its role to develop employee involvement, management commitment and organisational performance. Hence, the present study addresses this gap in tyre manufacturing industry by conducting a questionnaire based survey. The data analysis was conducted using exploratory factor analysis, confirmatory factor analysis and structural equation modelling. The analysis of results show that adoption of lean manufacturing helped to develop employee involvement and management commitment and in turn better organisational performance. This unique understanding of the present study will help the manufacturing companies in the proper implementation of lean manufacturing and to achieve better organisational outcomes.
    Keywords: lean technology; LTECH; employee involvement; management commitment; organisational performance.
    DOI: 10.1504/IJPMB.2022.10046682
  • Analysing ways of technological growth enables the usage of Industry 5.0 in the market   Order a copy of this article
    by H. Shayrine, Pulidindi Venugopal 
    Abstract: ‘Industry 5.0’ is an emerging concept in the new era of industrialisation. Technological growth can certainly enable new advances in industry and manufacturing, and it is likely expected that it enhances increased automation, digitisation, and connectivity in Industry 5.0-related sectors. It is crucial to think about the potential advantages and disadvantages of these developments, as well as how they will affect society, the workforce, and the market as a whole. Analysis of technical growth has a positive impact on the industry. It aids in improving the business’s structure. As a result, fresh business concepts must be developed to improve organisational culture. Survey analysis is significantly measured with the help of the primary quantitative method. The survey has been done on the employees being in 85 in numbers with the help of SPSS. This research study helps to analyse the use of different techniques to enhance the growth of the industry. Therefore, it is highlighted that the production of higher quality products in low-cost investment has to be generated in the fourth revolution of the industry due to the use of digital technology. The analysis shows a strong linkage between the two constructs.
    Keywords: fourth revolution of industry; Industry 5.0; green revolution; industrial growth; demographic analysis.
    DOI: 10.1504/IJPMB.2023.10057143