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International Journal of Process Management and Benchmarking
Published issues
2023 Vol.15 No.1
International Journal of Process Management and Benchmarking
2023 Vol.15 No.1
Pages
Title and author(s)
1-24
The strategic framework of a three-phase implementation model for maintenance practices in Indian small and medium enterprises
Simranjit Singh Sidhu; Kanwarpreet Singh; Inderpreet Singh Ahuja
DOI
:
10.1504/IJPMB.2023.132690
25-45
Study on the queuing characteristics of MX/G/1 queuing model of stages of service with multi vacation policy and setup time phase
P. Vignesh; S. Srinivasan; S. Maragatha Sundari; C. Swedheetha
DOI
:
10.1504/IJPMB.2023.132657
46-72
Experimental investigation on the performance variations of three different work piece materials in EDM with variation of thermo-physical properties
Sunita Sethy; Rajesh Kumar Behera; Jaydev Rana; Kamalakanta Muduli
DOI
:
10.1504/IJPMB.2023.132659
73-89
Designing and obtaining an organisational DNA model (case study: public organisations and companies in Isfahan province)
Mohammad Mohsen Mirbagher; Sayyed Mohsen Allameh; Seyed Ali Siadat
DOI
:
10.1504/IJPMB.2023.132667
90-106
A case study analysis for implementing a BPR project at a global ICT company
Minwir M. Al-Shammari
DOI
:
10.1504/IJPMB.2023.132660
107-130
Workplace incivility and frontline employees' capacity to satisfy customers: what stands in-between?
Nguyen Hong Quan; Vu Phuong Linh; Pham Ngoc Anh; Vu Quynh Chi; Nguyen Kim Thanh; Duong Minh Hang
DOI
:
10.1504/IJPMB.2023.132666
131-148
Application of interpretive structural modelling for analysis of factors of friction-based additive manufacturing
A. Ranjith Raj; S. Vinodh
DOI
:
10.1504/IJPMB.2023.132671
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