International Journal of Process Management and Benchmarking (IJPMB)

International Journal of Process Management and Benchmarking

2021 Vol.11 No.5


Pages Title and author(s)
601-619Benchmarking and its use in financial analysis of local self-government
Radomíra Hornyák Gregáňová; Roman Vavrek; Viera Papcunová
DOI: 10.1504/IJPMB.2021.117334
620-635Assessment model for BPM maturity in the dimension of strategy
Shiva Mohammadi; Nasser Motahari Farimani; Mohammad Mahdi Farahi
DOI: 10.1504/IJPMB.2021.117340
636-657Developing a model to assess the organisational readiness for business process reengineering implementation (case study: a manufacturing firm)
Samaneh Raeesi Nafchi; Farid Saeedi; Mohammad Reza Fathi
DOI: 10.1504/IJPMB.2021.117282
658-670Taylor series solution of a single server queueing model with feedback
Sandeep Kumar Mogha; Mamta Rani
DOI: 10.1504/IJPMB.2021.117280
671-692An integrated benchmarking efficiency analysis of the Indian banking industry using data envelopment analysis
Nishant Agrawal
DOI: 10.1504/IJPMB.2021.117339
693-706Governance at stake: a case of ICICI Bank, India
Shilpa Parkhi
DOI: 10.1504/IJPMB.2021.117312
707-724Maturity evaluation of supply chain procedures by combining SCOR and PST models
Hossein Safari; Soheila Etezadi; Mohsen Moradi-Moghadam; Mohammad Reza Fathi
DOI: 10.1504/IJPMB.2021.117283
725-756Assessment for risk of logistics infrastructure projects using analytic network process
Vijay Kumar Sharma; Satyendra Kumar Sharma; Ajit Pratap Singh
DOI: 10.1504/IJPMB.2021.117341