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International Journal of Process Management and Benchmarking
Published issues
2021 Vol.11 No.5
International Journal of Process Management and Benchmarking
2021 Vol.11 No.5
Pages
Title and author(s)
601-619
Benchmarking and its use in financial analysis of local self-government
Radomíra Hornyák Gregáňová; Roman Vavrek; Viera Papcunová
DOI
:
10.1504/IJPMB.2021.117334
620-635
Assessment model for BPM maturity in the dimension of strategy
Shiva Mohammadi; Nasser Motahari Farimani; Mohammad Mahdi Farahi
DOI
:
10.1504/IJPMB.2021.117340
636-657
Developing a model to assess the organisational readiness for business process reengineering implementation (case study: a manufacturing firm)
Samaneh Raeesi Nafchi; Farid Saeedi; Mohammad Reza Fathi
DOI
:
10.1504/IJPMB.2021.117282
658-670
Taylor series solution of a single server queueing model with feedback
Sandeep Kumar Mogha; Mamta Rani
DOI
:
10.1504/IJPMB.2021.117280
671-692
An integrated benchmarking efficiency analysis of the Indian banking industry using data envelopment analysis
Nishant Agrawal
DOI
:
10.1504/IJPMB.2021.117339
693-706
Governance at stake: a case of ICICI Bank, India
Shilpa Parkhi
DOI
:
10.1504/IJPMB.2021.117312
707-724
Maturity evaluation of supply chain procedures by combining SCOR and PST models
Hossein Safari; Soheila Etezadi; Mohsen Moradi-Moghadam; Mohammad Reza Fathi
DOI
:
10.1504/IJPMB.2021.117283
725-756
Assessment for risk of logistics infrastructure projects using analytic network process
Vijay Kumar Sharma; Satyendra Kumar Sharma; Ajit Pratap Singh
DOI
:
10.1504/IJPMB.2021.117341
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