International Journal of Process Management and Benchmarking (IJPMB) Inderscience Publishers - linking academia, business and industry through research

International Journal of Process Management and Benchmarking

Pages	Title and author(s)
455-477	Service sector performance by a non-parametric approach: a critical review Preeti; Supriyo Roy DOI: 10.1504/IJPMB.2021.116628
478-497	Developing a research design for assessing automation potential of tasks in processes - a recommended approach Pooja Sharma; Nayantara Padhi DOI: 10.1504/IJPMB.2021.116629
498-541	Benchmarking business excellence practices: a case-based approach Unnikrishnan Palakkil Mavilavalappil; Jyoti Tikoria; Arun Kumar Agariya DOI: 10.1504/IJPMB.2021.116627
542-564	Linking performance measurements and manufacturing process improvements: the two-stage analytical framework Syarifa Hanoum; Sardar M.N. Islam DOI: 10.1504/IJPMB.2021.116626
565-583	Readiness assessment for implementing business process reengineering: case study of a bank in Iran Seyed Hossein Siadat; Raziyeh Hemati Gashtasb; Camelia Maleki DOI: 10.1504/IJPMB.2021.116625
584-600	Towards a LSRO model of industrial performance improvement: a case study of LSRO model implementation in an industrial SME Badr Elwardi; Anwar Meddaoui; Ahmed Mouchtachi; Ahmed En-Nhaili DOI: 10.1504/IJPMB.2021.116562