International Journal of Process Management and Benchmarking (IJPMB)

International Journal of Process Management and Benchmarking

2020 Vol.10 No.4


Pages Title and author(s)
439-461Developing a commercialisation model for innovative products and processes in a petroleum firm
Soranart Ngamcachonkulkid; Parames Chutima; Somboon Chuaykoblap
DOI: 10.1504/IJPMB.2020.110283
462-478Replenishment policy for deteriorating items with trade credit and allowable shortages under inflationary environment
S.R. Singh; Shilpy Tayal; Anjali Gaur
DOI: 10.1504/IJPMB.2020.110284
479-494Determinants of switching intention towards mobile number portability
Anil Kumar Agrawal; Monica Sharma; Praveen K. Mehrotra
DOI: 10.1504/IJPMB.2020.110287
495-519What can we learn from process maturity models? – A literature review of models addressing process maturity
Gunnar Dahlin
DOI: 10.1504/IJPMB.2020.110285
520-549A study on the performance measures of the non-Markovian model of optional types of service with extended vacation, reneging process and service interruption followed by phases of repair
S. Maragatha Sundari; N. Murugeswari; P. Manikandan
DOI: 10.1504/IJPMB.2020.110286
550-577Analysing organisational competitiveness through sustainable manufacturing using a hierarchical approach
K. Sivakumar; R. Jeyapaul; K.E.K. Vimal
DOI: 10.1504/IJPMB.2020.110288

 

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