International Journal of Internet and Enterprise Management (IJIEM)

International Journal of Internet and Enterprise Management

2007 Vol.5 No.1

Special Issue on Business Service Management and Service Level Agreement

Guest Editors: Professor Patrick Hung and Professor Terry Wu


Message from new Editor-in-Chief

Pages Title and author(s)
5-22Supporting the design of service contracts with interaction models
Peter Rittgen
DOI: 10.1504/IJIEM.2007.011588
23-38Business grid services
David Bell, Sergio De Cesare, Mark Lycett
DOI: 10.1504/IJIEM.2007.011589
39-58Service-level agreement-based QoS analysis for web services discovery and composition
Stephen J.H. Yang, Jia Zhang, Blue C.W. Lan
DOI: 10.1504/IJIEM.2007.011590
59-77Fairness concerns in digital right management models
Luc Bouganim, Philippe Pucheral
DOI: 10.1504/IJIEM.2007.011591
78-90Web-based digital shop floor: implementation of business service management and managerial implications
Dan Zhang, Lihui Wang, Terry Wu
DOI: 10.1504/IJIEM.2007.011592