International Journal of Electronic Marketing and Retailing
2018 Vol.9 No.2
Pages | Title and author(s) |
109-125 | Impact of social media and customer-centric technology on performance outcomes: the mediating role of social CRM capabilitiesShampy Kamboj; Mayank Yadav; Zillur Rahman DOI: 10.1504/IJEMR.2018.090888 |
126-144 | Attract, captivate, and make them return: processing fluency effect on estimated shopping time and loyalty intentionHyunjoo Im; Young Ha DOI: 10.1504/IJEMR.2018.090889 |
145-166 | To click or to buy over the counter drugs: exploring the behaviour of Slovenian customersVasja Roblek; Mirjana Pejić Bach; Maja Meško; Andrej Bertoncelj DOI: 10.1504/IJEMR.2018.090890 |
167-183 | Demand hierarchy model and its measurement for online brand community participationLihong Chen; Xinfeng Yan DOI: 10.1504/IJEMR.2018.090891 |
184-206 | Apps shoppers' behaviour and the moderating effect of product standardisation/brand recognition: a maximum likelihood estimation approachSajad Rezaei; Naser Valaei DOI: 10.1504/IJEMR.2018.090893 |