International Journal of Business Performance Management (IJBPM)

International Journal of Business Performance Management

2019 Vol.20 No.3


Pages Title and author(s)
195-211Do socio-economic contextual factors influence SMEs' service quality? A cross-sector and cross-city SERVPERF analysis
Pedro Nascimento De Lima; Aline Dresch; Daniel Pacheco Lacerda
DOI: 10.1504/IJBPM.2019.101998
212-228Marketing automation innovation practices and customer retention performance: evidence from the Nigerian manufacturing SMEs
Michael Oluwaseun Olomu
DOI: 10.1504/IJBPM.2019.101999
229-246An empirical study on financial performance evaluation of Chinese A and H cross-listed companies
Yanli Zhu; Binrang Zhu; Jingyi Lang
DOI: 10.1504/IJBPM.2019.102000
247-260Interaction of the social media and big data in reaching marketing success in the era of the fourth industrial revolution
Goran Pranjić; Gábor Rekettye
DOI: 10.1504/IJBPM.2019.102015
261-277Investors' concern for value addition in their economic decisions: empirical investigation of the banking sector of Pakistan
Shahid Ali; Junrui Zhang; Aamir Azeem
DOI: 10.1504/IJBPM.2019.102025
278-296Organisational growth through operational change
Justin Bateh; Stella Sofianopoulou
DOI: 10.1504/IJBPM.2019.102026

 

Return to top