International Journal of Business Performance Management (IJBPM)

International Journal of Business Performance Management

2002 Vol.4 No.1


Pages Title and author(s)
1-23From conformance to performance and continuous improvement using the ISO 9000 quality system standard
Mile Terziovski, Damien Power, Amrik S. Sohal
DOI: 10.1504/IJBPM.2002.000105
24-44Reward, equity and conflict: a dynamic approach
L.C. Hunter, D.J. McCormack, R.J. Rimmer
DOI: 10.1504/IJBPM.2002.000106
45-56MTM matrix: a new analytical framework for strategic alliances
Majid Kasmai, Junichi Iijima
DOI: 10.1504/IJBPM.2002.000107
57-75Managing quality in the product development process: impact and implications through case study evidence
Dilani Jayawarna, Alan W. Pearson
DOI: 10.1504/IJBPM.2002.000108
76-94Measuring and improving business process reliability
Kepa Mendibil, Trevor J. Turner, Umit S. Bititci
DOI: 10.1504/IJBPM.2002.000109
95-114Performance measurement systems in the service sector: the potential of IT is not yet utilised
Peter Kueng
DOI: 10.1504/IJBPM.2002.000110
115-127On measurement of joint ventures performance: a comparative approach
M. Angel Lopez-Navarro, F. Xavier Molina-Morales
DOI: 10.1504/IJBPM.2002.000111

 

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