International Journal of Business Innovation and Research (IJBIR)

International Journal of Business Innovation and Research

2021 Vol.24 No.1


Pages Title and author(s)
1-24The impact of corporate social responsibility on word-of-mouth through the effects of customer trust and customer commitment in a serial multiple mediator model
Azamussan Syed; Munuswamy Shanmugam
DOI: 10.1504/IJBIR.2021.111973
25-44Investigating actors and enablers of innovation using a service ecosystem lens: a modelling approach
Sanjai K. Parahoo; Sabiha Mumtaz; Madhavi Ayyagari; Heather L. Harvey; Mohammed Al Khazraji
DOI: 10.1504/IJBIR.2021.111982
45-56Return of investment initiatives in business process management
Leandro Pereira; Pedro Sabido; José Pedro Santos
DOI: 10.1504/IJBIR.2021.111974
57-75Employee turnover intention in the milieu of human resource management practices: moderating role of work-life balance
Nivethitha Santhanam; J. Ramesh Kumar; Vaijayanthee Kumar; Raiswa Saha
DOI: 10.1504/IJBIR.2021.111979
76-99Transforming weaknesses into strengths through organisational shamans: the case of Colombian peace commissioner that signed the final agreement
Manuela Escobar-Sierra; Felipe Calderón-Valencia
DOI: 10.1504/IJBIR.2021.112011
100-123Measuring the effectiveness of first service encounter in public transportation: an empirical investigation
Govind Nath Srivastava
DOI: 10.1504/IJBIR.2021.111990
124-146An inquiry on knowledge management in third-party logistics companies
Siti Norida Wahab; Nurhidayah Bahar; Nur Azirah Mat Radzi
DOI: 10.1504/IJBIR.2021.111977
147-166How designers benefit from free 3D design sharing
Annastiina Rintala
DOI: 10.1504/IJBIR.2021.111981