International Journal of Agile Systems and Management (IJASM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Agile Systems and Management

Pages	Title and author(s)
339-389	Agile information technology service management with DevOps: an incident management case study João Faustino; Rúben Pereira; Bráulio Alturas; Miguel Mira Da Silva DOI: 10.1504/IJASM.2020.112331
390-416	An improved model of Agile Kanban method: verification process through experts' review Hamzah Alaidaros; Mazni Omar; Rohaida Romli DOI: 10.1504/IJASM.2020.112337
417-437	Managing reverse exchange in the service supply chain using role activity diagram: a case study of credit card complaint management Tonmoy Choudhury; K.M. Kutub Uddin Romel; Ferry Jie; Hadrian Geri Djajadikerta DOI: 10.1504/IJASM.2020.112338
438-463	Critical factors for optimisation of performance: the private higher education context in Malaysia Josephine I.L. Chan; Rajendran Muthuveloo DOI: 10.1504/IJASM.2020.112342
464-511	A maturity model for DevOps Daniel Teixeira; Rúben Pereira; Telmo Henriques; Miguel Mira Da Silva; João Faustino; Miguel Silva DOI: 10.1504/IJASM.2020.112343