Browse issues Vol. 23 2017 Vol. 23 No. 3 2017 Vol. 23 No. 1/2 Vol. 22 2016 Vol. 22 No. 6 2016 Vol. 22 No. 3/4/5 2016 Vol. 22 No. 1/2 Vol. 21 2015 Vol. 21 No. 4/5/6 2015 Vol. 21 No. 1/2/3 Vol. 20 2014 Vol. 20 No. 4/5/6 2014 Vol. 20 No. 1/2/3 Vol. 19 2013 Vol. 19 No. 4/5/6 2013 Vol. 19 No. 1/2/3 Vol. 18 2012 Vol. 18 No. 3/4 2012 Vol. 18 No. 1/2 Vol. 17 2012 Vol. 17 No. 2/3/4 2012 Vol. 17 No. 1 Vol. 16 2011 Vol. 16 No. 3/4 2011 Vol. 16 No. 2 2011 Vol. 16 No. 1 Vol. 15 2011 Vol. 15 No. 3/4 2011 Vol. 15 No. 1/2 Vol. 14 2010 Vol. 14 No. 4 2010 Vol. 14 No. 2/3 2010 Vol. 14 No. 1 Vol. 13 2010 Vol. 13 No. 3/4 2010 Vol. 13 No. 1/2 Vol. 12 2009 Vol. 12 No. 4 2009 Vol. 12 No. 3 2009 Vol. 12 No. 2 2009 Vol. 12 No. 1 Vol. 11 2009 Vol. 11 No. 4 2009 Vol. 11 No. 3 2009 Vol. 11 No. 2 2009 Vol. 11 No. 1 Vol. 10 2008 Vol. 10 No. 2/3/4 2008 Vol. 10 No. 1 Vol. 9 2008 Vol. 9 No. 3/4 2008 Vol. 9 No. 2 2008 Vol. 9 No. 1 Vol. 8 2007 Vol. 8 No. 6 2007 Vol. 8 No. 4/5 2007 Vol. 8 No. 2/3 2007 Vol. 8 No. 1 Vol. 7 2006 Vol. 7 No. 5/6 2006 Vol. 7 No. 4 2006 Vol. 7 No. 3 2006 Vol. 7 No. 2 2006 Vol. 7 No. 1 Vol. 6 2005 Vol. 6 No. 6 2005 Vol. 6 No. 3/4/5 2005 Vol. 6 No. 2 2005 Vol. 6 No. 1 Vol. 5 2004 Vol. 5 No. 5/6 2004 Vol. 5 No. 4 2004 Vol. 5 No. 3 2004 Vol. 5 No. 2 2004 Vol. 5 No. 1 Vol. 4 2003 Vol. 4 No. 4/5/6 2003 Vol. 4 No. 3 2003 Vol. 4 No. 2 2003 Vol. 4 No. 1 Vol. 3 2002 Vol. 3 No. 4 2002 Vol. 3 No. 3 2002 Vol. 3 No. 2 2002 Vol. 3 No. 1 Vol. 2 2001 Vol. 2 No. 3/4 2001 Vol. 2 No. 1/2 Vol. 1 2000 Vol. 1 No. 4 2000 Vol. 1 No. 2/3 2000 Vol. 1 No. 1 International Journal of Services Technology and Management2017 Vol. 23 No. 3 PagesTitle and authors165-188Revisiting drivers of tourist satisfaction and loyalty: role of key moderatorsMahshid Omid; Frank Pons; Michel Zins DOI: 10.1504/IJSTM.2017.10006350189-203Measuring brand performance in the cruise industry: brand experiences and sustainability orientation as basis for value creationNadine Hennigs; Steffen Schmidt; Klaus-Peter Wiedmann; Evmorfia Karampournioti; Franziska LabenzDOI: 10.1504/IJSTM.2017.10006352204-218An evolutionary game approach of analysis for enterprises implementing reverse logistics Lirong Wei; Qun Zhang; Chao ZhangDOI: 10.1504/IJSTM.2017.10006356219-236Explore the differences between perceived service quality and customer satisfaction based on customer expectation of service attributesXian-Ying Xu; Shi-Yu Wu; Hao JingDOI: 10.1504/IJSTM.2017.10006357237-253Purchasing channel choice based on fuzzy TOPSIS methodYuangao Chen; Shuo WangDOI: 10.1504/IJSTM.2017.10006358
