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Vol. 1

International Journal of Services Technology and Management

2012 Vol. 18 No. 3/4

Special Issue on Services Innovation in Emerging Economies: Theory, Practice And Policy

Guest Editor: Associate Professor Lei Lin

 

Editorial
PagesTitle and authors
105-127Community participation of cultural heritage tourism from innovation system perspective
Xing Huibin; Azizan Marzuki
DOI: 10.1504/IJSTM.2012.052855

128-153Does one size fit all? The governance mode and strategic position of cluster innovation platforms
Limin Gong; Shisong Jiang; Mark Greeven
DOI: 10.1504/IJSTM.2012.052856

154-183An empirical study on the relationship between service innovation and firm performance based on revised SPC model: evidence from China's communication industry
Lei Lin
DOI: 10.1504/IJSTM.2012.052857

184-203The front/back office configuration in new service development: case study of local commercial bank in China
Jing Hua Li; Qiu Bo Huang
DOI: 10.1504/IJSTM.2012.052858

204-223Tapping the innovation potential of knowledge intensive services in emerging economies
Metka Stare; Dimária Silva e Meirelles; Ana Maria Dos Santos
DOI: 10.1504/IJSTM.2012.052859

224-244Social innovation: the process development of knowledge-intensive companies
Sandro Battisti
DOI: 10.1504/IJSTM.2012.052860

245-265Service innovation and competitive advantage with the perspective of system dynamics - using China Mobile as an example
Chin-Huang Lin; Tse Lin
DOI: 10.1504/IJSTM.2012.052861