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Vol. 1

International Journal of Services Technology and Management

2003 Vol. 4 No. 4/5/6


PagesTitle and authors
323-330Managing technologies to enhance and enrich services in high-tech industry
Pao-Long Chang, Chen-Fu Chien
DOI: 10.1504/IJSTM.2003.003618

331-346From original equipment manufacturers to total solution providers: emergence of a global manufacturing virtual network in the electronics industry
Yongjiang Shi, Mike Gregory
DOI: 10.1504/IJSTM.2003.003619

347-364An agent-based framework for information exchange in semiconductor supply chains
Tai-Lin Chen, Chiunsin Lin, Pao-Long Chang
DOI: 10.1504/IJSTM.2003.003620

365-383Data value development to enhance competitive advantage: a retrospective study of EDA systems for semiconductor fabrication
Cheng-Yung Peng, Chen-Fu Chien
DOI: 10.1504/IJSTM.2003.003621

384-407BPR-based information systems planning for e-logistics: a case study
Jianxin Jiao, Alan Chee Guan Lee, Kee Min Chin, Chia Shian Chang, Qinhai Ma
DOI: 10.1504/IJSTM.2003.003622

408-423Factory shutdown: a managerial approach
Russ M. Dabbas, Bruce Huling, Hung-Nan Chen
DOI: 10.1504/IJSTM.2003.003623

424-441Enabling centralised enterprise knowledge management services for the technology value chain
Jiang-Liang Hou, Amy J.C. Trappey, Charles V. Trappey
DOI: 10.1504/IJSTM.2003.003624

442-463Human-machine web interface design for electronic commerce: a review of design perspectives, objectives, dimensions, and techniques
Qingyu Zhang, Mei Cao
DOI: 10.1504/IJSTM.2003.003625

459-462Usage pattern of web-based system for mobile phone purchasing
Chien-Lung Chan, Che-Lun Chen
DOI: 10.1504/IJSTM.2003.003632

464-479Using brand knowledge to understand consumers' intention to adopt an online retailer
Rong Chen, Feng He
DOI: 10.1504/IJSTM.2003.003626

480-493A study of the cultural effects of designing a user interface for a web-based service
Pei-Luen Patrick Rau, Sheau-Farn Max Liang
DOI: 10.1504/IJSTM.2003.003627

494-506The integrated activity-based costing and economic value-added system for the service sector
Narcyz Roztocki
DOI: 10.1504/IJSTM.2003.003628

507-517The strategic role of e-commerce in the supply chain of the healthcare industry
Suzanne C. Holmes, Renee H. Miller
DOI: 10.1504/IJSTM.2003.003629

518-531A collaborative commerce framework for the real estate industry
Willem Selen
DOI: 10.1504/IJSTM.2003.003630

532-548Managing information in the supply chain to enhance customer service and build relationships
J. Phillip Scott, Tracy D. Rishel, Alan J. Stenger
DOI: 10.1504/IJSTM.2003.003631

563-573Research on Australian e-tailers: strategic issues, success factors, and challenges
Xueli Huang
DOI: 10.1504/IJSTM.2003.003633