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Vol. 1

International Journal of Services and Operations Management

2017 Vol. 26 No. 4


PagesTitle and authors
411-427Green sustainable operations: a case from service industry
Avninder Gill
DOI: 10.1504/IJSOM.2017.10003481

428-442Quantification of agility level using fuzzy logic approach: a case study in a battery manufacturing organisation
C.V. Pooja; C.G. Sreenivasa
DOI: 10.1504/IJSOM.2017.10003476

443-458Modelling human resources dashboard with balanced scorecard in customer and financial perspective (case study: Sepah Bank)
Mir Mehrdad Peidaie; Mohsen Sadeghimanesh
DOI: 10.1504/IJSOM.2017.10003477

459-475Analysis of issues controlling the feasibility of automobile remanufacturing business in India
Ajay Sinha; Sandeep Mondal; Tonya Boone; Ram Ganeshan
DOI: 10.1504/IJSOM.2017.10003478

476-497Cost-to-serve: a strategic tool for decision making in hotel industry using fuzzy technique
Shilpa Parkhi; Sandeep Patil; Ayush Sharma
DOI: 10.1504/IJSOM.2017.10003479

498-526Performance appraisement and benchmarking of leagility inspired enterprises: a fuzzy-based decision making approach
Chhabi Ram Matawale; Saurav Datta; Siba Sankar Mahapatra
DOI: 10.1504/IJSOM.2017.10003480

527-543Understanding contemporary models for organisational sustainability: critical review
Amjad Khalili; Md Yusof Ismail; A.N.M. Karim
DOI: 10.1504/IJSOM.2017.10003482