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Vol. 1

International Journal of Services and Operations Management

2016 Vol. 25 No. 2

 

PagesTitle and authors
135-154Sustained competitive advantage through green supply chain management practices: a natural-resource-based view approach
Erlinda N. Yunus; Michael D. Michalisin
DOI: 10.1504/IJSOM.2016.10000169

155-172Non-performing assets of public and private sector banks in India - a comparative study
R. Bhaskaran; Lalit Bhalla; Vishal Sarin; Sukhpreet Kaur; Afzalur Rahman; Gagandeep Singh; Amit M. Bhattacharya; Abhishek Kumar Jha; Pooja Verma
DOI: 10.1504/IJSOM.2016.10000170

173-205Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Rana Basu; Prabha Bhola
DOI: 10.1504/IJSOM.2016.10000175

206-235Two-warehouse inventory model for non-instantaneous deteriorating items with stock dependent demand, partial backlogging and inflation over a finite time horizon
M. Palanivel; R. Uthayakumar
DOI: 10.1504/IJSOM.2016.10000173

236-258Scheduling comparison between multi-objective mathematical models and genetic algorithms approach in the textile industry
Can Celikbilek; Tugba Tunacan; Gürsel A. Süer; Omer Dulkadir
DOI: 10.1504/IJSOM.2016.10000176

259-273Customer self-service platform: the next practice for servitization of manufacturing
Yong Nie; Michitaka Kosaka
DOI: 10.1504/IJSOM.2016.078896