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Vol. 1

International Journal of Services and Operations Management

2015 Vol. 22 No. 2


PagesTitle and authors
123-142Origin, principles and applications of Lean Six Sigma concept: extractions from literature arena
Darshana Kishorbhai Dave; R. Murugesh; S.R. Devadasan
DOI: 10.1504/IJSOM.2015.071526

143-164Genetic algorithm for supply chain modelling: basic concepts and applications
Hokey Min
DOI: 10.1504/IJSOM.2015.071527

165-188Green supplier selection: a fuzzy AHP and fuzzy ARAS approach
Reza Kiani Mavi
DOI: 10.1504/IJSOM.2015.071528

189-209The influence of emotional intelligence on work-life balance of faculty members' performance and satisfaction in the educational institutions using multivariate analysis, India - an empirical study
Mary T. Sagaya; A. Vasumathi; R. Subashini
DOI: 10.1504/IJSOM.2015.071529

210-220A framework for a customer approach to performance measurement in a service context
Juhani Ukko; Sanna Pekkola
DOI: 10.1504/IJSOM.2015.071530

221-234Retail shelf space allocation considering inventory replenishment
Hasmukh K. Gajjar; Gajendra Kumar Adil
DOI: 10.1504/IJSOM.2015.071532

235-255Plant location selection of a manufacturing industry using analytic hierarchy process approach
Suman Gothwal; Rajeev Saha
DOI: 10.1504/IJSOM.2015.071531