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  1. International Journal of Services and Operations Management
  2. Published issues
  3. 2012 Vol.13 No.4
International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2012 Vol.13 No.4


Pages Title and author(s)
415-440Designing retailer's replenishment policies for non-instantaneous deteriorating items under fuzzy costs
M. Valliathal; R. Uthayakumar
DOI: 10.1504/IJSOM.2012.050139
441-456Particle swarm optimisation in development of component families using classification and coding system: a case study in an Indian manufacturing firm
Tamal Ghosh; Pranab K. Dan
DOI: 10.1504/IJSOM.2012.050140
457-477Effect of manufacturing system on business objectives of the organisations
Seema; Darshan Kumar
DOI: 10.1504/IJSOM.2012.050141
478-497The influence of operational flexibility on hospital performance results: a structural equation modelling (SEM) approaches
Main Naser Alolayyan; Khairul Anuar Mohd Ali; Fazli Idris
DOI: 10.1504/IJSOM.2012.050142
498-524Humanitarian supply chain management: a critical review
Lijo John; A. Ramesh; R. Sridharan
DOI: 10.1504/IJSOM.2012.050143
525-553Customer satisfaction with call centre care: an explanatory empirical study of service encounters in Germany
Torsten J. Gerpott
DOI: 10.1504/IJSOM.2012.050144

 

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