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Vol. 1

International Journal of Services and Operations Management

2012 Vol. 12 No. 3


PagesTitle and authors
269-288Channel coordination and variance reduction in a newsvendor setting
Christoph H. Glock; Jörg M. Ries
DOI: 10.1504/IJSOM.2012.047621

289-308A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
Hadi Shirouyehzad; F. Hosseinzadeh Lotfi; Arash Shahin; Mir. B. Aryanezhad; Reza Dabestani
DOI: 10.1504/IJSOM.2012.047622

309-331Expanding the quality paradigm for contemporary realignment: an ethics perspective
Sunil Babbar; Xenophon Koufteros; Jayanth Jayaram
DOI: 10.1504/IJSOM.2012.047623

332-347A combined extent fuzzy AHP and simulation method for selecting stacking layout type in marine container terminals
Ali Reza Moazen Jahromi; Amir Saeed Nooramin; Aboozar Adljooy Safaei
DOI: 10.1504/IJSOM.2012.047624

348-367Comparison of meta-heuristics for container ship routing problem
S. Santhanakrishnan; T.T. Narendran; K. Ganesh; S.P. Anbuudayasankar
DOI: 10.1504/IJSOM.2012.047625

368-386Optimum maintenance strategy: a case study in the mining industry
Arash Shahin; Hadi Shirouyehzad; Ehsan Pourjavad
DOI: 10.1504/IJSOM.2012.047626