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Vol. 1

International Journal of Services, Economics and Management

2013 Vol. 5 No. 1/2

Special Issue on Transformations and Innovations in Business Service Models and Modelling

Guest Editors: Dr. Natalia Kryvinska, Dr. Marion Lepmets and Professor Dr. Do van Thanh

 

Editorial
PagesTitle and authors
5-20Are service-based business models of the video game industry blueprints for the music industry?
Florian Waldner; Martin Zsifkovits; Kurt Heidenberger
DOI: 10.1504/IJSEM.2013.051862

21-40SOA investment decision-making using real options analysis
Lukas Auer
DOI: 10.1504/IJSEM.2013.051873

41-71The role of e-commerce in B2B markets of goods and services
Polina Fauska; Natalia Kryvinska; Christine Strauss
DOI: 10.1504/IJSEM.2013.051872

72-92Consideration of aspects affecting the evolvement of collaborative e-business in service organisations
Oksana Urikova; Iryna Ivanochko; Natalia Kryvinska; Christine Strauss; Peter Zinterhof
DOI: 10.1504/IJSEM.2013.051863

93-111A service oriented framework for designing buyer supplier relations
Werner Wetzlinger; Jörg Schweiger; Gerold Wagner; Christian Neumann
DOI: 10.1504/IJSEM.2013.051858

112-124Multi-channel management: an exploratory study of current practices
Lea M. Wakolbinger; Christian Stummer
DOI: 10.1504/IJSEM.2013.051859

125-153Service innovation capabilities: what are they?
Lidia Gryszkiewicz; Eleni Giannopoulou; Pierre-Jean Barlatier
DOI: 10.1504/IJSEM.2013.051857

154-177A process model to guide the integration of business processes and services within and across organisations
Dietmar Nedbal
DOI: 10.1504/IJSEM.2013.051855