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International Journal of Services, Economics and Management

2011 Vol. 3 No. 3

 

PagesTitle and authors
251-266International service delivery and internet-based technologies
Clara Benevolo, Riccardo Spinelli
DOI: 10.1504/IJSEM.2011.040826

267-280Ownership mix of addiction treatment centres in the USA
Guy David, Margo Lederhandler, Victoria Acevedo-Perez
DOI: 10.1504/IJSEM.2011.040827

281-300Does your HRM matter? A focus on difference between managerial and non-managerial employees
Seonghee Cho, Robert H. Woods, Karl J. Mayer
DOI: 10.1504/IJSEM.2011.040828

301-322Service-choice behaviour modelling constructed with multiple decision-making processes
Takeshi Kurosawa, Ken Nishimatsu, Motoi Iwashita, Akiya Inoue, Moshe E. Ben-Akiva, Denis Bolduc
DOI: 10.1504/IJSEM.2011.040829

323-335Healthcare service delivery and customer satisfaction: insight from government hospitals in Fiji
Gurmeet Singh
DOI: 10.1504/IJSEM.2011.040830

336-350Fit as gestalts between global supply chain strategies and service outputs
Kangkang Yu
DOI: 10.1504/IJSEM.2011.040831