Forthcoming Articles

International Journal of Globalisation and Small Business

International Journal of Globalisation and Small Business (IJGSB)

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International Journal of Globalisation and Small Business (One paper in press)

Special Issue on: From Local Roots to Global Reach Sustainable Entrepreneurship in BRICS and Emerging Economies

  • Driving global competitiveness of export-oriented MSMEs through ESG strategies: the role of innovation and digitalisation under government policy support   Order a copy of this article
    by I. Gst. Ngurah Jaya Agung Widagda, Ni Nyoman Kerti Yasa, Gede Bayu Rahanatha, Putu Laksmita Dewi Rahmayanti 
    Abstract: This study examines how digital transformation, intellectual capital, innovation capability, and servitisation influence environmental, social, and governance (ESG) performance among export-oriented Indonesian MSMEs. Using a mixed-method approach, the quantitative phase employed structural equation modelling (SEM), while the qualitative phase involved a focus group discussion with academics, consumers, and MSME practitioners. The findings show that digital transformation significantly enhances intellectual capital (= 0.397; p < 0.001), innovation capability (= 0.393; p < 0.001), and servitisation (= 0.443; p < 0.001). Intellectual capital (= 0.454; p < 0.001) and servitisation (= 0.220; p = 0.042) significantly improve ESG performance, whereas innovation capability has no significant effect. Government policy does not significantly moderate the intellectual capitalESG relationship. Qualitative findings highlight ESG literacy, digital and sustainability competencies, transparency, and buyer requirements as key implementation factors. Overall, digital transformation strengthens capabilities that support ESG performance and global competitiveness.
    Keywords: digital transformation; intellectual capital; innovation capability; servitisation; ESG performance; MSMEs; micro; small; and medium enterprises.
    DOI: 10.1504/IJGSB.2026.10081409
     

 

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