International Journal of Environment, Workplace and Employment (12 papers in press)
Are Hedonic or Utilitarian predict Continuance Usage of SNS in online sharing environment with Mediation role of e-satisfaction?
by Suresh Acharya, P. Ganesan
Abstract: Social networking sites (SNS) are classified as hedonic and utilitarian information systems. Over a period of time some SNS have been found discontinued. Studies found that SNS that are used extensively for entertainment purposes resulted in negative consequences in terms of increased stress and fatigue thus abandonment of its use. At the same time there are other SNS that have been found successful with active users. This necessitates a need to examine if the continuous use of SNS is driven by entertainment purpose alone. The current study uses theoretical IS continuance model to find key determinants of continuous use of SNS. Findings, in contrary to previous studies, reveal that continuous use SNS is largely influenced by utilitarian motives and e-satisfaction. Entertainment surprisingly was found insignificant towards use intentions. A mediation analysis further reveals that e-satisfaction partially mediates utilitarian value.
Keywords: ECM model; online sharing; purposive utilitarian value; PUV; entertainment hedonic value; EHV; e-satisfaction; continuous use intentions.
Impact of perceived risks on consumers purchase intention while buying Luxury items online
by PRESHITA NEHA TUDU, GYAN PRAKASH
Abstract: Internet has brought about a paradigm shift in the way shopping is done. From brick and mortar to virtual store, e-shopping is easy and time saving. However, consumer still perceive buying products online risky, especially if the items are luxury. The present study investigate the impact of perceived risks on consumers online purchase intention of Luxury items. Through snowball sampling 242 usable responses were collected from consumers. This research takes into consideration apparel and watch as it is bought by both the genders. SEM analyzed data and evaluated model fit. Result revealed that perceived financial risk, perceived functional risk and perceived psychological risk had a significant negative effect on online purchase intention. However, perceived physical risk had insignificant negative effect on online purchase intention. Marketers may use these findings for developing policies and strategies to provide safe and trustworthy online shopping experience. This research is one of the prefatory investigations in Indian context that examine the impact of different perceived risks while purchasing luxurious items online.
Keywords: Online purchasing behaviour; behavior intention; Luxury Products; Perceived risk; perceived financial risk; perceived functional risk; perceived psychological risk; perceived physical risk; Purchase Intention; India.
Mandatory CSR and Employer Branding: Competitive Advantage for Indian Organizations
by Sunil Budhiraja
Abstract: Coincidentally both mandatory corporate social responsibility (CSR) and employer branding (EB) are in a nascent stage in India and their integration can become a competitive advantage. The article draws from the existing status of mandatory CSR in India, performs a review of the extant literature and presents linkage of mandatory CSR and EB systematically. The locus of article lies in the implementation framework of mandatory CSR while keeping employer branding in the driver seat. The findings of the study suggest that mandatory CSR has enforced organizations to invest money on social projects, whereas most of the organizations are still struggling with internal motivation to sustain and steer this investment. Employer branding can become a source of motivation to leverage the investment mandated for CSR and this integration can provide a competitive advantage in the long run. The recommendations made in this study may not be directly useful to the organizations which are voluntarily spending on social and environmental issues.
Keywords: Mandatory CSR; Employer Branding; Sustainable Advantage; Social Projects; India.
Special Issue on: ICSED-2k19 Emerging Trends in Entrepreneurship and Building Sustainable Workplaces
Effectiveness of corporate governance on market capitalisation of top Indian publically listed firms
by Wishey Kataria, Vikas Deep
Abstract: This paper examines the influence of corporate governance on the market capitalisation of Indian companies listed under BSE. The study concludes that there exists a positively significant relationship between board diversity attributes and market capitalisation of the firms. The results show a positive impact on the female board of director(s), firm age, and firm size. There is a positive relationship between the market value of the firm and the presence of women board of directors which explains the breach of the glassceiling effect for the Indian economy. The female board of directors is more hardworking and ready to accept major changes to improve the firms efficiency and adds value to it indicating that women must have a place in the top management of companies. Further, the older firm has a good market
reputation and firm size is also improved positively with market value.
Keywords: corporate governance; board diversity; market capitalisation; Bombay Stock Exchange; gender diversity; firm size; nationality diversity; firm age; qualification diversity.
A conceptual study: Organisation culture as an antecedent to employee engagement
by REKHA MEWAFAROSH, VANCHAN TRIPATHI, SAHIL GUPTA
Abstract: The concept of Organisation culture and employee engagement has always been an area of interest for researchers. Employee engagement is a concept that covers almost all parts of human resource management areas ever know. To have better outcomes in terms of commitment, organisational effectiveness, and sustainable competitiveness. Engaged employees act as drivers of organisation success profoundly express and they involve themselves to their fullest energy; physically, mentally and emotionally in various capacities in an organisation. They give brilliant performances and continuously strive to outperform in their respective areas by creating new benchmarks of excellence. An environment where communication practices are fair, where everyone can express their concern and get the opportunity to grow their potential. Intense pressure, cut-throat competition, changes in the external and internal business environment, competitors can emulate the performance of the service provided but they cannot replicate the dedication, sincerity and absorption of their employees at the place of work. A substantial literature survey shows that there is a relationship between organisation culture and employee engagement. In this paper, we have focused on this gap in the literature and have tried to establish a relationship between organisational culture and employee engagement. The emphasis of this research is to conjoint organisation culture and its components such as values, beliefs, ethics, communication and many other components with employee engagement
Keywords: Organisation culture; employee engagement; Involvement values; Effectiveness.
Banking Business Transformation by Adoption of Sustainability Practices through Knowledge Management
by Arpana Kumari, Teena Saharan
Abstract: The way businesses, consumers, suppliers, government and other stakeholders are leading their lives today is creating an environment of volatility, uncertainty, complexity and ambiguity (VUCA). The environment, economy and society are suffering at large due to fleeting approach of production, consumption and disposal. It is imperative for all businesses including service industry to start adopting sustainable practices for their continual sustenance and exploration of everlasting opportunities. Banks as a major contributor in countrys economic growth can play a major role in creating a sustainable environment where they are better able to understand and serve their customers, clients, employees and other stakeholders. Sustainable banking is known for carrying daily operations in a way that ensures an environmental and social wellness, and knowledge management is one of the major sources that pave path for smooth adoption and executions of sustainable development practices. Knowledge management has been very successful for core banking activities. This paper examines the influence of knowledge management in the context of knowledge management culture, information and communication technology (ICT) and knowledge management practices on sustainable development initiatives in Indian public sector banks. Six Indian public sector banks were selected for the study. The research findings presented that ICT practices used in Indian public banks have direct influence on sustainable development.
Keywords: Indian Public Banks; ICT; Knowledge Management; Sustainability; Culture; Practices.
Conflict Management A Challenge to resolve through various Communication Styles
by RASHMI AGGARWAL, Tanvi Verma, Kirti Agarwal
Abstract: One of the key features of social life takes into account all kind of human interactions and communications. Role of communication in an organization must be directed towards achieving its objectives. Beside initiating and sustaining human relations, life within a working group leads to situation of conflict. Conflict is presence of discord between different individuals which is a barrier to effective communication. The paper seeks to mention that as communication is considered indispensable in managing relationships, and majority of the conflicts in relationships are due to misunderstanding, distrust, lack of attentiveness, poor communication, usage of effective communication styles will deal with these situations and can provide better organizational results leading to increased effectiveness of the organization. The aim of the paper was to establish the impact of effective communication styles in managing and resolving organizational conflict. Survey method was used with the help of structured questionnaire which was distributed to working group and then tested with appropriate statistical tools. The findings of the study showed that effective communication styles are indispensable in settling organizational conflicts. The paper also highlighted that proper communication of organizational goals & objectives to the staff will help them in understanding their vision and creating concurrence.
Keywords: Effective Communication; Conflict Resolution; Organisational Effectiveness.
Prediction of Employee Attrition in organization using Garrett Ranking and Logistic Regression
by Alpana Agarwal, Komal Kapoor
Abstract: Employee attrition is a crucial cost to an organisation and predicting turnover is at the leading needs of Human Resource. It critically impacts the business by imposing several costs like cost of business disruption, hiring, training new staff etc. Given these costs, this paper is intended to diagnose and rank the root causes of employee attrition and also statistically cheque their impact in driving attrition. Garrett ranking technique has been used to rank the drivers of attrition in order of their importance. Moreover, Logistic regression has been applied to predict the variables behind attrition. Results of the analysis shows that time since last promotion, last performance rating, and age are the key predictors of attrition. It is expected that by looking at these attributes employee intent to leave the organisation can be assessed and necessary steps can be taken to save the loss.
Keywords: Attrition; employee retention; organizational sustainability; organizational culture; performance appraisal.
A Study of Leadership Styles Executed by School Teachers: Special Reference to Gurugram
by K. Tara Shankar, Kanchan Yadav, Chand Prakash Saini
Abstract: The Leadership styles by school teachers are an important aspect of the era of modern education and rapid urbanisation. Leadership styles must be chosen wisely as a teacher is said to be the one who can make or break the career of the student. This study tried to highlight the significant difference in perception of autocratic, democratic, and laissez-faire leadership styles based on gender and school type. The research design used in the study is exploratory cum descriptive. A Sample of 200 respondents was selected from the teachers of private and public schools in Gurugram city. Confirmatory Factor Analysis has been used to verify the factor structure, and an independent-sample t-test has been used for checking the significant difference in the perception of various leadership styles based on gender and type of school selected for the study. This study highlighted that the mean value of the autocratic leadership style differs significantly based on the school category, and the mean values of the laissez-faire leadership style differ based on gender.
Keywords: Leadership; Teacher leadership; Autocratic; Democratic; Laissez-faire.
Towards Creativity in Indian Software Companies: Development of an instrument to select and evaluate creative practices.
by HARSH DWIVEDI, SHALINI GARG
Abstract: Creativity research has a long history in determining the use of potential capabilities of employees by way of developing intellectual capabilities, providing positive organisational environment, involving them in challenging tasks and diversity in work culture and human resource within the companies. This paper discusses the role of employee creativity in Indian software companies. It identifies the determinants which are necessary to enhance the creative practices at individual and organisational level. Although, the previous studies have identified the need of innovation in products and processes to cater the need of global competition in information communication technologically (ICT) oriented companies. This paper addresses the deficit of study in the field of Human Resource Management (HRM) and creativity and widens the scope of creativity in software companies by determining the factors which enhance employees creativity through creative climate and creative behaviour. The results also show that there exist several factors which influence creativity at individual and organisational level. This research contributes to existing study and further develops an instrument based on Employee Creative Behaviour and Organisation Creative Climate. This instrument (survey tool) is accurate, reliable and valid mechanism to measure creativity in ICT companies.
Keywords: Creativity; Creative Behaviour; Organisation creative climate; Human Resource Management.
Does Extent of Sustainability Reporting Influence Financial Performance? Evidence from Five Asian Economies
by Puneeta Goel, Rupali Misra
Abstract: Sustainability Reporting is a framework of an integrated reporting of economic, social and environment parameters and hence provides a comprehensive review of the performance of the companies. Sustainability reporting as per Global Reporting Initiatives (GRI) is the most popular framework used across the world (KPMG survey, 2017). The primary objective of this paper is to assess and compare extent and informativeness of sustainability reports per GRI-G4 guidelines of five Asian economies (India, Japan, Hong Kong, Singapore and Philippines). Specific Standard Disclosures related Economic, Environment, Labour Practices, Human Rights, Society and Product Responsibility of GRI-G4 indicators are used for analysis. Further, this study evaluates causal relationship between sustainability reporting and financial performance, measured by return on sales (ROS) and return on assets (ROA).rnOver all, it has been observed that though sustainability reporting is gaining its ground, the extent of reporting as per GRI-G4 guidelines is low in all economies and there is a significant difference in reporting by selected countries. The study neither finds any significant impact of sustainability reporting on ROS and ROA, nor does financial performance significantly predict informativeness of sustainability reporting on different GRI-G4 indicators. The policy implication that the study recommends is to make sustainability reporting mandatory by law with penalty clause to make it more effective and comprehensive.rn
Keywords: Sustainability Reporting; GRI-G4; Specific Disclosures; Financial Performance.rnrn.
IMPACT OF GENDER AND MARITAL STATUS ON MANAGING JOB STRESS AMONG EMPLOYEES OF PSPCL
by Amanpreet Kaur Sidhu, Harwinder Singh, Sandeep Singh Virdi, Raman Kumar
Abstract: : This study attempts to explore the major cope up strategies determined by PSPCL employees to reduce job stress and their impact on the basis of their gender and marital status. A conceptual framework was developed to study various coping strategies. Questionnaire was designed to collect first hand data from a sample of 1100 employees. Total 45 variables were used to find out all the aspects of managing stress among employees. Participants from five heterogeneous groups were recruited, namely Chief Engineer, Superintendent Engineer, Sen. Executive Engineer, Assistant Engineer and Junior Engineer. Exploratory Factor Analysis (EFA) highlighted taking mind off from stress creating activities, maintaining home and work relationship, accepting reality, making plans to solve the problem, try to grow with experience, comfort in religion, listening music, organizational stress management programmes, smoking and wait for right time as the most helping cope up strategies of job stress. To determine the impact of these coping strategies on gender and marital status one way ANOVA was performed. Results indicated that coping strategies more impacted female than male. The mean difference is significant in positivity, addiction, physical activities and entertainment. In case of marital status un-married employees are more impacted by coping strategies than married employees. In factors like addiction and action plans mean difference is significant. These outcomes can contribute to organizations as well as employees for their improvement and development.
Keywords: Job stress;PSPCL;Exploratory Factor Analysis;ANOVA;Coping Strategies;gender; marital status.