International Journal of Business Environment (12 papers in press)
Possibilities of standardised evaluation of textual data of the management report in the context of qualitative creditworthiness analysis
by Jörn Kerlin, Philippe Krahnhof, Alexander Zureck
Abstract: Companies produce corporate publications due to legal requirements, but also in particular to reduce information asymmetries. Companies will have to prepare their financial statements taking sustainability aspects into account. This influence can be analysed in future analyses. The publication of this information often leads to a reaction from investors. Previously published studies have shown a correlation between the textual sentiment of corporate publications and securities returns. These studies have focused particularly on the US region. Consequently, this paper can selectively fill the research gap for the German-speaking region. Therefore, it is an academically relevant topic. In this study, companies from the Prime Standard stock market segment for 2018 were examined to determine whether there is a correlation between the textual sentiment of the management report and the companys credit rating. It is found that there is a significant relationship between the negative sentiment and the word count on credit risk.
Keywords: textual data; text mining; qualitative research; creditworthiness analysis.
A moderating role of HR analytics between employee engagement, retention and organisational performance
by Ghulam Muhammad, Farah Naz
Abstract: The emerging benefits of HR analytics force the firm to pursue its implementation in the processes or activities related to HR department for the smooth as well as better management of employee that drives superior organisational value. The purpose behind the conduction of this study is to examine the moderating efficacy of HR analytics on the relationship between employee engagement, employee retention and the performance level of the banking sector of Karachi, Pakistan. The data were collected from 120 HR professionals from banking sector and analysed by using Smart PLS 3.2.8. The results of this study disclosed that the effective implementation of retention strategies is critical for enhancing organisational outcomes. Furthermore, it is also analysing that with the help of HR analytics, firms can make their employees more engaged and ameliorate their performance level. After analysing the results, managerial implications have been suggested to the management of banks.
Keywords: HR analytics; employee engagement; organisational performance; employee retention.
Corporate social responsibility and job satisfaction: the mediating mechanism of supervisor fairness and moderating role of gratitude
by Rabia Akram, Shahid Mehmood, Kanwal Iqbal Khan, Farwa Asghar
Abstract: Despite increasing interest in corporate social responsibility and its impact on employees' attitudes and behaviour, only a handful of literature is available discussing the micro-level of corporate social responsibility (CSR). There is a dearth of studies concerning the underlying process and contingencies affecting the CSR activities of employees. We posited that employees' perception of CSR triggers the authorities to be fair in all activities, which positively affects employees' level of satisfaction. Relying on social exchange and heuristic fairness theories, this study investigates the mediating role of supervisor fairness among CSR and job satisfaction and moderation of gratitude. We empirically examine the relationships by collecting data from the employees of the banking sector of Pakistan. The result reveals that the link between CSR and job satisfaction is mediated by supervisor fairness and moderated by gratitude. This study provides implications for both academicians and practitioners. Theoretically, it contributes to the literature of micro-CSR by providing a deep lens on how and in what ways CSR influences employees' behaviour at the workplace.
Keywords: perceived corporate social responsibility; perceived supervisor fairness; gratitude; job satisfaction.
Exploring the mediating role of marketing planning in enterprise marketing capabilities
by Joana Sofia Da Fonseca, Álvaro Dias, Leandro Pereira, Renato Lopes Da Costa, Rui Gonçalves, Rui Vinhas Da Silva
Abstract: In a constant changing market, firms must develop their ability to adapt developing strategies and marketing actions that capture the attention of potential consumers and meet their needs. Reputation management becomes a key resource that, through a structured marketing planning, captures a purpose of interaction of the companies marketing capabilities, getting them to develop conscious actions in line with the market preferences. Thus, it is intended to understand the role of planning in marketing capabilities, exploring the direct and indirect effects of the several variables presented and the mediating effect of planning between brands reputation and their marketing capabilities. The conceptual model was tested using PLS-SEM and survey data from 180 SMEs. The results concerning the direct effects and the mediating effect of planning in the marketing capabilities complement the existing research.
Keywords: marketing planning; marketing capabilities; partial least squares; PLS; brand reputation; B2B.
Supply chain collaboration and organisational performance: the effects of big data analytics capabilities, technological dynamism and competitive intensity
by Marcelo Werneck Barbosa, Marcelo Bronzo Ladeira, Paulo Renato De Sousa, Marcos Paulo Valadares De Oliveira
Abstract: Although previous studies observed the effects of big data analytics (BDA) on firm performance, some gaps persist. One of the alternatives to improve performance in BDA contexts is to establish collaboration agreements. However, previous research has ignored the effects inter-organisational collaboration could have on supply chain relationships. Grounded on the relational view theory, this study aimed to assess the effects collaboration has on organisational performance, especially when mediated by BDA capabilities. A quantitative study was carried out with Brazilian retail companies and data were analysed using partial least squares - structural equation modelling. The retail sector is characterised as highly dynamic and competitive, so the moderating effect of the technological dynamism and competitive intensity on the relationship between collaboration and organisational performance has also been assessed. We have found out that collaboration has a direct effect on organisational performance, mediated by BDA capabilities and moderated by technological dynamism and competitive intensity.
Keywords: supply chain collaboration; SCC; BDA capabilities; organisational performance; technological dynamism; competitive intensity.
State of digital divide and its determinants: evidences from student level survey in West Bengal, India
by Sumit Kumar Maji, Arindam Laha
Abstract: Digital divide (DD) literature speaks about three forms: access-based 1st order DD, use/skill-based 2nd order DD and outcome-based 3rd order DD. There is a dearth of research studies unearthing the DD in its all forms and its determinants amongst the students in the context of India and West Bengal. The present study tries to shed light on the presence 1st, 2nd and 3rd order DD amongst the students of The University of Burdwan, West Bengal, India. A total number of 515 responses were gathered for the purpose of the study. The study employed censored Tobit model in order to unearth the determinants of DD amongst the respondents. The outcome of the study revealed presence of DD in its all forms amongst the students. Stream of study, location of residence, gender, parental education and family income were found to be the important determinants of DD as a whole.
Keywords: digital divide; access; use; outcome; India.
The role of MNEs in regional smart specialisation strategies: evidence from San Luis Potosi, Mexico
by Ana Carolina Iga César
Abstract: Smart specialisation strategies have been adopted in Mexico to guide innovation policy towards strategic domains in particular regions. In San Luis Potosi, the presence of multinational enterprises (MNEs) in the automotive sector has fostered growth and shaped regional strategy. The sector is considered one of the three state priorities as an outcome of smart specialisation strategies. The article follows a case-study methodology based on secondary data as well as 16 interviews and 40 responses to a perception survey to shed light on the role of MNEs in regional innovation. The findings show that the presence of MNEs in the region has had productivity impacts but limited innovation impacts. A framework is suggested to guide policy action according to the MNE as well as regional characteristics. Moreover, the findings reveal the importance of facilitating related entrepreneurship.
Keywords: Mexico; knowledge spillovers; MNE; domestic firms; innovation policy; smart specialisation.
Relationship of environmental strategy and performance: role of green human resource management
by Priyanka Aggarwal, Tanuja Agarwala
Abstract: In view of the increasing attention of stakeholders addressed towards environmental issues, organisations have begun to proactively adopt environment management strategies. Green human resource management (GHRM) practices serve to translate strategy into performance outcomes. The present study focuses on the relationship between proactive environmental strategy (PES) and environmental performance (EP) with GHRM as the mediator. Literature reveals that though research attention has been directed towards the adoption of proactive environmental strategy, studies focusing on the mediating role of GHRM in the relationship between PES and EP are lacking. The present study aims to fill this gap. Data was collected through a questionnaire survey conducted among the employees of the selected firms. The total sample consisted of 290 executives. Results from structural equation modelling suggested that PES had a positive effect on EP with GHRM partially mediating this relationship. Managerial implications of the study are discussed.
Keywords: proactive environmental strategy; PES; environmental performance; green human resource management; GHRM; sustainable development; environmental management.
Perceived consumer effectiveness, eco-knowledge and green purchase behaviour: a study on environment friendly and energy efficient electronic products market
by Mohammad Solaiman, S. M. Sohel Rana
Abstract: This study intends to examine the green purchase behaviour of environment friendly and energy efficient electronic products market. Along with PCE and EK, the theory of consumption values is applied in this study. Data have been collected through a structured questionnaire mall intercept survey from 396 respondents. Collected data have been analysed by Smart PLS software for partial least square structural equation modelling (PLS-SEM) analysis. The findings reveal that PCE mediates the relationship between functional value and GPB; social value and GPB; and epistemic value and GPB. The findings also support the moderating effect of EK in the relationship between PCE and GPB. The study generates some insightful findings from the actual buyers which might be of great importance for the academicians, policy makers and businesses. Moreover, it expands the theory of consumption values with some new additions.
Keywords: green purchase behaviour; consumption values; perceived consumer effectiveness; PCE; eco-knowledge.
Determinants of customer engagement behaviour in hospitality industry: evidence from Vietnam
by Vo Thi Thu Hong, Gamal Sayed Ahmed Khalifa, Md Sazzad Hossain, Nguyen Vu Hieu Trung, Safaa Abdelaleem Mohammad El-Aidie, Mahmoud M. Hewedi, Elhussein M. S. Ali
Abstract: The present studys purpose is to examine the relationships between customer-employee interaction (CEI), optimal distinctiveness (OD), perceived fairness (PF), functional quality (FQ), and customer engagement behaviour (CEB) in the hotel industry in Vietnam. This present study applied a quantitative design and surveyed questionnaires to the hotel. A total of 500 questionnaires were distributed and 389 questionnaires were received as valid responses from the hotel customers. The partial least square-structural equation modelling (PLS-SEM) was used for hypothesis testing as a unique tool for analysis. The results of the study identified that CEI, PF, and OD significantly impact FQ and CEB, and finally, FQ significantly impacts CEB. The salient research outcomes may help the hotel industry to identify the role of CEB as an organisational goal and a success factor. The role of customer engagement represents a new understanding and an insight into the hotel and customer relationships.
Keywords: customer-employee interaction; CEI; optimal distinctiveness; perceived fairness; functional quality; customer engagement behaviour; CEB; Vietnam.
Environmental accounting in the public sector: a systematic literature review
by Aurelio Tommasetti, Gennaro Maione, Andrea Bignardi, Pietro Lentini
Abstract: The study analyses the state of the art on environmental accounting in the public sector, highlighting the evolution of literature and providing ideas for future research advances on the topic. The article is based on a systematic literature review, developed according to the PRISMA protocol to ensure scientific rigour within the data search, selection, analysis, and interpretation process. The findings highlight that the research on environmental accounting in the public sector is still limited, albeit showing an increasing trend. Future research might deepen the link between the implementation of environmental accounting practices and the economic-financial performance of public companies. The limits of the study have a methodological nature, being linked to the adoption of the systematic literature review: brief time span, restrained number of evidence, inclusions of only journal articles, and absence of the risk of bias assessment. The article contributes to the enrichment and updating of the state of the art given that to date there are no studies that carry out a systematic literature review on the topic of environmental accounting in the public sector.
Keywords: environmental accounting; public sector; systematic literature review; PRISMA protocol.
Unveiling the influence mechanism between green relational capital and social sustainability outcomes
by Arab Ul Mateen, Ahmad Raza Bilal, Mohammad Adil Khushi
Abstract: This study investigates the hospitality sector for the role of green relational capital on social sustainability via the effect of corporate social responsibility culture (CSR culture) and top management support. The data were collected from 234 employees working in the hospitality sector of Punjab, Pakistan. Partial least square - structural equation modelling was performed for analysis. The analytical findings revealed the significant positive effect of CSR culture and top management support on green relational capital and social sustainability. This research is novel as meagre research is found on social sustainability, particularly concerning green relational capital. Moreover, this study contributes to the existing literature on sustainability by exploring the influence mechanism between green relational capital and social sustainability via incorporating two underexplored but highly relevant constructs, i.e., CSR culture and top management support.
Keywords: green relational capital; CSR culture; top management support; social sustainability.