Forthcoming and Online First Articles
International Journal of Business Environment
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International Journal of Business Environment (14 papers in press)
Abstract: The aim of this study is to understand what factors influence companies to customise products international customers and markets. A qualitative case study with semi-structured interviews was conducted at one multinational corporation to gain insights into its product customisation strategy. The findings demonstrate how internationalisation can impact product customisation and identify four factors in the customisation process: culture, internationalisation, knowledge transfer, and product strategy. Tailored marketing strategies that influenced the international product customisation strategy (IPCS) were used. This study augmented on our understanding of how product customisation impacts internationalisation and vice versa, revealing the importance of knowledge transfer in IPCS and its growing impact due to digitalisation. It also shows how both B2B marketing and a tailored marketing strategy are overarching themes in international product customisation, making it one of few studies to recognise the relevance of omnichannel strategy in the B2B market segment.
Keywords: digitalisation; knowledge transfer; internationalisation; product customisation.
Deliberative public engagement in Ghana? Consultation processes and outcomes during the privatisation of water
by Philip Boahen, Emanuel Gomes
Abstract: The existing body of knowledge suggests that deliberative public engagement in major public sector reforms improves service users participation and maximises successful outcomes. However, limited research has addressed public involvement during the privatisation of essential services within developing countries. Based on a case study research method in the context of Ghana, this paper highlights how ineffective consultation and a lack of deliberative engagement during water privatisation led to public protests and limited benefits for service users. The paper extends existing debates by showing how political dynamics, social status, and power can impact the modes and outcomes of privatisation within developing countries. The conclusions call for a more nuanced understanding and better use of deliberative processes during privatisation within developing country contexts.
Keywords: deliberative engagement; public consultation; water privatisation; public-private partnerships; Ghana; Africa.
Barriers to hospitality innovativeness: the Colombian case
by Salvador Estrada, Héctor Cuevas-Vargas, María Laura Toraldo, Mario Benassi
Abstract: There is still a gap in innovation research in the hospitality sector. This work will provide new evidence of innovative behaviour in a developing country. Few studies jointly use various barriers to predict innovative behaviour and innovation capacity, and some criteria for grouping the barriers are missing. Based on this consideration, a conceptual framework is suggested that relates the following: 1) obstacles associated with information and internal capabilities; 2) risk obstacles; 3) obstacles in the business environment as independent variables and three types of innovation capabilities; 4) product innovativeness; 5) process innovativeness; 6) market innovativeness as dependent variables. The analysis used a second-generation structural equation method (PLS-SEM). The results prove that aware of the obstacles, Colombian tourism companies may strategically generate innovation capabilities.
Keywords: innovativeness; obstacles; barriers; service; innovation capabilities; tourism.
The impact of personality variables on entrepreneurial orientation
by Mauricio Vallejo-Vélez, Joan Boada-Grau, María José Serrano-Fernández, José Carlos Sánchez-García, Maria Boada-Cuerva, Luis Araya-Castillo
Abstract: Numerous studies suggest that a relationship exists between certain personality variables and entrepreneurial orientation (EO). The aim of this study is to conduct a predictive study of personality variables that may influence entrepreneurial orientation. To do so, we use the following indicators: big five personality, hardiness, self-esteem, self-efficacy, impulsivity, pro-activeness, curiosity, internal locus control, optimism and pessimism. Participants in the study were 883 workers selected through non-probabilistic sampling and the data collected were processed with the SPSS 25.0 program. Our results determine the predictive capacity of personality variables, curiosity, and optimism in relation to EO. We conclude that OE can be predicted through the variables openness to experience, proactivity, curiosity-I, optimism and internal locus of control that explain greater variance when predicting entrepreneurial behaviour. This study contributes to wider knowledge of entrepreneurial orientation and the empowerment of variables that influence it.
Keywords: entrepreneurial orientation; personality; self-esteem; self-efficacy; impulsivity; pro-activeness; curiosity.
Do established firms explore more in punctuated environments?
by Jun Lin
Abstract: I introduced the punctuated equilibrium theory to account for the fast emergence of new business species in the internet era. The commercial use of the internet altered the industrial environment with new challenges and opportunities, constituting a phase of environmental punctuation. This study examined how established firms respond strategically to such an environment by reorienting to the exploration of new possibilities. I collected data by a content analysis approach using 95 randomly sampled firms during the period of 1998-2001. The results from MANOVA suggested the strategic differences between firms from industries with or without environmental punctuation.Firms that must cope with environmental punctuation, initiate strategic actions more frequently, and their strategic actions are more novel with wider breadth. This study enriches the understanding of the forms and contexts of organisational exploratory learning. Environmental punctuation is envisioned as the suitable context for strategic exploration.
Keywords: punctuated equilibrium; internet era; industrial environment; business environment; strategic exploration; organisational learning; exploratory learning; business models; knowledge management; content analysis; MANOVA; multivariate analysis of variance.
Evolution and trends of intellectual property crime research between 1991 and 2020
by Jorge J. Román, Abdul Quddos Al Obaidli, Abdelrahman Hassan Almuaini, Christian A. Cancino
Abstract: The appropriability of innovation benefits is essential to promote business development. Formal mechanisms protect this appropriability, such as patents or intellectual property (IP) rights. But not all countries respect IP rights and this phenomenon has increased in a complex way. There has been an academic interest in studying the trends regarding IP criminal activities. This study aims to identify the authors, universities and regions that publish the most in IP crime research worldwide. Using the Web of Science database, we analysed 589 articles published between 1991 and 2020 on the topic. The results indicate that approximately 75% of scientific production on IP Crime was written in the last decade, which is of great concern nowadays. The most influential authors come from the USA. This economy has stood out making progress in the establishment of formal mechanisms for the appropriation of innovation as a way to encourage more firms and innovators to develop new productive activities. Different developed economies, in Europe and Asia, also showed that academics study how markets advance through the protection of IP rights, but their studies have different focuses.
Keywords: intellectual property crime; intellectual property rights; innovation; appropriability; Web of Science; WoS; bibliometric analysis.
Firms eco-innovativeness and its determinants. An empirical cross-country analysis
by Ida D'Attoma, Silvia Pacei
Abstract: The paper studies the determinants of different types of eco-innovation in German, Romanian and Portuguese manufacturing sectors over 2012-2014, through an empirical analysis of the Community Innovation Survey. To this end, we consider a measure of eco-innovativeness that counts different types of innovations with environmental benefits that enterprises have undertaken. Due to the count nature of our focal variable and to the large presence of zeros, we estimate a zero-inflated negative binomial model. Drawing upon a consolidated framework of drivers, including technology push, regulatory push-pull and firm-specific factors, this work gives an overview of the main eco-innovation drivers and contributes to enlarge the geographical scope of the debate on eco-innovation drivers. Findings highlight how the different regulatory contexts and different levels of competitiveness of the market affect the firms eco-innovation behavior in the three countries and suggest important implications for the design of smart policy mix supporting eco-innovation.
Keywords: eco-innovation; EI drivers; CIS data; ZINB regression.
The impact of environmental turbulence on business sustainability through organisational resilience and dynamic capabilities
by Mohammad Hamsal, Mohammad Ichsan, Hendro Wicaksono
Abstract: This paper investigates how the telecom sectors organisational resilience in Indonesia responds to environmental turbulence and how it affects business sustainability during the COVID-19 pandemic. An integrated conceptual framework is developed and empirically tested using survey data from 158 telecommunication companies and analysed using partial least square structural equation modelling. This study reveals that environmental turbulence significantly and positively influences dynamic capabilities and organisational resilience. Based on the path analysis result, the relationship between environmental turbulence and business sustainability is fully mediated by both dynamic capabilities and organisational resilience. The study has expanded the determinants of organisational resilience in the context of a pandemic as part of environmental turbulence. This study finally shows that dynamic capabilities and organisational resilience are key determinants to business sustainability in the turbulent business environment such as the COVID-19 pandemic to telecom companies. Many lessons can be learned by the telecom companies due to this pandemic situation including business model alignment as a consequence of responding to environmental turbulences.
Keywords: business sustainability; COVID-19; dynamic capabilities; environmental turbulence; organisational resilience; pandemic.
The impact of adopting corporate entrepreneurship in the public sector on innovative performance: the moderating role of knowledge sharing
by Taghreed Akram Khirfan, Mohammad Hamid Al Khasawneh
Abstract: This study examines the critical impact of adopting corporate entrepreneurship (CE) in the public organisations on the level of innovative performance (IP). Several studies examined the impact of adopting CE on the organisation performance in the private sector. However, it is noted that insufficient studies investigated thoroughly entrepreneurship in the public sector and its reflections on IP under the critical impact of knowledge sharing. A quantitative study was held by a validated questionnaire on the Jordanian Social Security Corporation. The structural equation modelling technique is adopted to analyse the purposeful sample of 300 valid surveys. The outcomes showed that the research model variables explained 72.8% of the variance of the IP variable. Also, it confirmed the significant positive relationship between CE and IP and the significant positive relationship between organisational support factors and CE. Moreover, these results contribute to the existing body of knowledge on CE by linking it to IP in public organisations.
Keywords: corporate entrepreneurship; public sector; innovative performance; knowledge sharing; organisational support.
Perceived consumer effectiveness, eco-knowledge and green purchase behaviour: a study on environment friendly and energy efficient electronic products market
by Mohammad Solaiman, S.M. Sohel Rana
Abstract: This study intends to examine the green purchase behaviour of environment friendly and energy efficient electronic products market. Along with PCE and EK, the theory of consumption values is applied in this study. Data have been collected through a structured questionnaire mall intercept survey from 396 respondents. Collected data have been analysed by Smart PLS software for partial least square structural equation modelling (PLS-SEM) analysis. The findings reveal that PCE mediates the relationship between functional value and GPB; social value and GPB; and epistemic value and GPB. The findings also support the moderating effect of EK in the relationship between PCE and GPB. The study generates some insightful findings from the actual buyers which might be of great importance for the academicians, policy makers and businesses. Moreover, it expands the theory of consumption values with some new additions.
Keywords: green purchase behaviour; consumption values; perceived consumer effectiveness; PCE; eco-knowledge.
Unveiling the influence mechanism between green relational capital and social sustainability outcomes
by Arab Ul Mateen, Ahmad Raza Bilal, Mohammad Adil Khushi
Abstract: This study investigates the hospitality sector for the role of green relational capital on social sustainability via the effect of corporate social responsibility culture (CSR culture) and top management support. The data were collected from 234 employees working in the hospitality sector of Punjab, Pakistan. Partial least square-structural equation modelling was performed for analysis. The analytical findings revealed the significant positive effect of CSR culture and top management support on green relational capital and social sustainability. This research is novel as meagre research is found on social sustainability, particularly concerning green relational capital. Moreover, this study contributes to the existing literature on sustainability by exploring the influence mechanism between green relational capital and social sustainability via incorporating two underexplored but highly relevant constructs, i.e., CSR culture and top management support.
Keywords: green relational capital; CSR culture; top management support; social sustainability.
Environmental accounting in the public sector: a systematic literature review
by Aurelio Tommasetti, Gennaro Maione, Andrea Bignardi, Pietro Lentini
Abstract: The study analyses the state of the art on environmental accounting in the public sector, highlighting the evolution of literature and providing ideas for future research advances on the topic. The article is based on a systematic literature review, developed according to the PRISMA protocol to ensure scientific rigour within the data search, selection, analysis, and interpretation process. The findings highlight that the research on environmental accounting in the public sector is still limited, albeit showing an increasing trend. Future research might deepen the link between the implementation of environmental accounting practices and the economic-financial performance of public companies. The limits of the study have a methodological nature, being linked to the adoption of the systematic literature review: brief time span, restrained number of evidence, inclusions of only journal articles, and absence of the risk of bias assessment. The article contributes to the enrichment and updating of the state of the art given that to date there are no studies that carry out a systematic literature review on the topic of environmental accounting in the public sector.
Keywords: environmental accounting; public sector; systematic literature review; PRISMA protocol.
Role of financial and digital literacy in determining digital transaction behaviour: evidence from student level survey in West Bengal (India)
by Sumit Kumar Maji, Arindam Laha
Abstract: Enormous development in information and communication technology (ICT) has brought about paradigm shift in human lives, society and economy as a whole. ICT can truly be considered as a general-purpose technology because of its presence in almost every domain of human lives and for enabling the digital economy (DE) to foster. However, participation in this DE is often dependent upon the financial literacy (FL) and digital literacy (DL) levels of the individuals. In this context, the present study seeks to evaluate the role of both FL and DL in determining participation in DE vis-à-vis digital transaction behaviour (DTB) amongst the post graduate students of the University of Burdwan. Analysis of the primary data with appropriate statistical methods suggested low to medium level of DL and FL amongst the respondents. The findings of the study unequivocally signalled that both FL and DL were instrumental in stimulating DTB of the respondents.
Keywords: information and communication technology; ICT; digital economy; financial literacy; digital literacy; digital transaction behaviour.
Dynamic capabilities and innovation in a developing country SMEs: the role of absorptive, learning and adaptive capacities
by Bartolomé Marco-Lajara, Carlos Bolívar Sarmiento-Chugcho, Dolores Isabel Ramón-Ramón, Javier Martínez-Falcó
Abstract: After more than two decades of research on dynamic capabilities, it is quite unusual for empirical works to focus on their study applied to SMEs. Inside this context, our work tries to assess whether or not the dynamic capabilities (DC) of the SMEs positively influence their innovation capacity. The field study was conducted with the population of SMEs located in the city of Machala (Ecuador) and belonging to the trade sector, the sample comprising 109 companies. Our findings in this study show that not every dynamic capability is equally relevant in the Machala-based SMEs, given that while absorptive capacity and learning capacity have a positive and significant effect on innovation, adaptive capacity does not have a significant impact on the innovation processes of the firms under study.
Keywords: innovation; dynamic capabilities; absorptive capacity; adaptive capacity; learning capacity.