International Journal of Services Operations and Informatics (IJSOI)

International Journal of Services Operations and Informatics

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2023 Vol.12 No.3


Pages Title and author(s)
201-224Extending and demonstrating an engineering communication framework utilising the digital twin concept in a context of factory layouts
Andreas Lind; Lars Hanson; Dan Högberg; Dan Lämkull; Anna Syberfeldt
DOI: 10.1504/IJSOI.2023.132345

Open Access Article

225-243Modelling customer experience in digital services
Rohit Rawal; Suhas Hurli; Kai Wen Tien; Anita Woodman; Vittaldas Prabhu
DOI: 10.1504/IJSOI.2023.132348
244-252News classification using text data generators and convolutional neural network (CNN)
R. Radha; Pranav Gautam; A. Bhijit Sunil
DOI: 10.1504/IJSOI.2023.132369
253-266Neuromarketing and e-commerce: analysis of over the top platform homepages
Aitor González-Bengoechea; Francisco José Gil-Ruiz; María Hernández-Herrera; Raquel Ayestarán-Crespo
DOI: 10.1504/IJSOI.2023.132354
267-284Interactive eWOM, consumer engagement, loyalty, eWOM sharing, and purchase behaviour nexus: an integrated framework for tourism and hospitality industry
Mohammad Abuhjeeleh; Maher Odeh Falah Al-Shamaileh; Saaherah Basil Alkilany; Khaldoun Kanaan
DOI: 10.1504/IJSOI.2023.132351