International Journal of Services Operations and Informatics (IJSOI)

International Journal of Services Operations and Informatics

2022 Vol.12 No.2


Pages Title and author(s)
87-118Customer journey in fashion industry: online or offline
Raquel Tapadinhas; Leandro Pereira; João Geraldes; Rui Gonçalves; Álvaro Dias; Renato Lopes da Costa
DOI: 10.1504/IJSOI.2022.126327
119-143The influence of artificial intelligence on online behaviour
Renato Lopes da Costa; Inês Cavalheiro; Rui Gonçalves; Álvaro Dias; Rui Vinhas da Silva; Leandro Pereira
DOI: 10.1504/IJSOI.2022.126326
144-183Reducing the bullwhip effect in supply chain with factors affecting the customer demand forecasting
Milad Rezaeefard; Nazanin Pilevari; Farshad Faezy Razi; Reza Radfar
DOI: 10.1504/IJSOI.2022.126328
184-200Approaching Porter's five forces through social media analytics
Vikas Kumar; Pooja Nanda
DOI: 10.1504/IJSOI.2022.126329