International Journal of Services Operations and Informatics (IJSOI)

International Journal of Services Operations and Informatics

2018 Vol.9 No.1


Pages Title and author(s)
1-14Managing service performance based on multidimensional and categorical satisfaction data
Yan-Kwang Chen; Fei-Rung Chiu
DOI: 10.1504/IJSOI.2018.088514
15-39Value evaluation method of industrial product-service based on customer perception
P.P. Wang; X.G. Ming
DOI: 10.1504/IJSOI.2018.088515
40-61The impact of information and communication technologies on bilateral trade in services
Christina Tay
DOI: 10.1504/IJSOI.2018.088516
62-82Energy-performance optimisation for the dynamic consolidation of virtual machines in cloud computing
H. Li; T. Li; Z. Shuhua
DOI: 10.1504/IJSOI.2018.088517
83-99An extension of importance-performance analysis method: integrated with fuzzy MICMAC
Jih Kuang Chen
DOI: 10.1504/IJSOI.2018.088518

 

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