International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2024 Vol.42 No.4


Pages Title and author(s)
405-421Work system and employee productivity: an enhancement through knowledge exchange
Simanchala Das; Mogalipuvvu Ishwarya; Narra Venkata Deshik Amarnadh Chowdary; Karnati Navya; Shruthika Parnam
DOI: 10.1504/IJPQM.2024.140598
422-444Failure mode and effects analysis: a decision-making risk prioritisation approach
Maryam Sedighi Shamami; Soroush Avakh Darestani; Niloufar Hojat Shemami; Iniobong Enang
DOI: 10.1504/IJPQM.2024.140600
445-458Application of SMED to improve overall equipment effectiveness of die change over activities in a forging industry - a case study
G. Sundaramali; T.K. Kandavel; K. Santhosh Raj; S. Anirudh
DOI: 10.1504/IJPQM.2024.140599
459-484A qualitative empirical investigation of hidden cost for software testing outsourcing projects
Fatin Filzahti Ismail; Rozilawati Razali
DOI: 10.1504/IJPQM.2024.140629
485-518Investigating customers' continuous use of online food delivery services in the post-pandemic world: extended technology continuance theory
Razib Chandra Chanda; Ali Vafaei-Zadeh; Syafrizal Syafrizal; Haniruzila Hanifah
DOI: 10.1504/IJPQM.2024.140601
519-535Prioritising the service quality factors affecting customer satisfaction in life insurance industry: an application of fuzzy AHP
Preeti; Manju Mittal; Sanjay Gupta
DOI: 10.1504/IJPQM.2024.140602