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  1. International Journal of Productivity and Quality Management
  2. Published issues
  3. 2021 Vol.32 No.4
International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2021 Vol.32 No.4


Pages Title and author(s)
413-439CMMS software quality function deployment based on maintenance objectives: a framework for software selection process
Hadi Balouei Jamkhaneh; Reza Shahin; Arash Shahin; Mohammad ArabYarmohammadi
DOI: 10.1504/IJPQM.2021.114260
440-457Measuring efficiency and effectiveness of workers' performance and information flow system in technical universities in Ghana
Ruth Appiah; Shizhu Liu; Emmanuel Caesar Ayamba; Moping Fang
DOI: 10.1504/IJPQM.2021.114258
458-501Efficiencies in Islamic banking: a bibliometric and theoretical review
Syed Alamdar Ali Shah; Raditya Sukmana; Bayu Arie Fianto
DOI: 10.1504/IJPQM.2021.114268
502-519Measuring business process maturity: is Hammer model validated in practice?
Shiva Mohammadi; Nasser Motahari Farimani; Mohammad Mahdi Farahi
DOI: 10.1504/IJPQM.2021.114257
520-535The mediating role of customer satisfaction and its effect on service quality-customer loyalty link
Mohd Sadiq; Mohd Adil
DOI: 10.1504/IJPQM.2021.114256
536-556Impact of Six Sigma critical success factors on productivity improvement through absorptive capacity in the manufacturing industry in Saudi Arabia
Amer Al-Atiyat; Adedapo Oluwaseyi Ojo; Patrick Chin-Hooi Soh
DOI: 10.1504/IJPQM.2021.114267

 

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