International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2021 Vol.32 No.2


Pages Title and author(s)
147-178On modelling the determinants of total factor productivity in the MENA region: a macro-micro firm-level evidence
Nesreen Seleem; Chahir Zaki
DOI: 10.1504/IJPQM.2020.10029664
179-202Effort estimation of web-based projects: a systematic review
Dhiraj Kumar Goswami; Saurabh Bilgaiyan; Samaresh Mishra
DOI: 10.1504/IJPQM.2020.10028389
203-215Total quality management and its effects on organisational performance: a study of PZ Cussons Plc. Lagos, Nigeria
Jane C. Kalu; James N. Obi; Jane A. Ekeagbara; Titilope Odejobi; James E. Obiri; Anuoluwapo Oloruntoba; Adeola Kolawole; Bidemi C. Beckley
DOI: 10.1504/IJPQM.2020.10028676
216-245Evaluation of quality cost in a multinational company located in Tangier, Morocco
Mohamed Ben Ali; Dina Baghdadi Mazini; Insaf Ghailani; Said Barrijal
DOI: 10.1504/IJPQM.2020.10025597
246-264Studying the conformity level of customer needs and organisation perception using a customer satisfaction index
Nematollah Mohseni; Ahmadreza Shekarchizadeh; Arash Shahin
DOI: 10.1504/IJPQM.2020.10026400
265-277Diagnosis framework for quality management system in blood banks: a Brazilian case study
Vinícius G. De Lemos; Vítor Z. Bernardo; Matheus De S. Dall'Agnol; Leonardo P. Ruli; Andrew M. Bacelar; Ana C. Honda; César J.C.M. Da Costa; Mateus C. Gerolamo
DOI: 10.1504/IJPQM.2020.10025815

 

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