International Journal of Productivity and Quality Management (IJPQM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Productivity and Quality Management

Pages	Title and author(s)
1-30	Soft total quality management and lean manufacturing initiatives: model development through structural equation modelling Amjad Khalili; Md Yusof Ismail; A.N.M. Karim; Mohd Radzi Che Daud DOI: 10.1504/IJPQM.2018.088605
31-54	Development and validation of multi-dimensional wind turbine service quality scale for measuring operations and maintenance service quality in wind energy sector G. Arun Jernick; L. Suganthi; S. Iniyan DOI: 10.1504/IJPQM.2018.088607
55-73	Understanding nature of empathy through the lens of service encounter: a phenomenological study on FLE's Michael Sony; Nandakumar Mekoth; K.K. Therisa DOI: 10.1504/IJPQM.2018.088608
74-89	TQM as business strategy: a meta-analysis review Anupama Prashar DOI: 10.1504/IJPQM.2018.088609
90-109	The evaluation of green manufacturing strategies adopted by ISO 14001 certificate holders in Jordan Yazan Khalid Abed-Allah Migdadi; Dua'a Samih Ibrahim Elzzqaibeh DOI: 10.1504/IJPQM.2018.088610
110-127	Quality and productivity improvement through spot welding process optimisation in automobile body shop G. Selvam; S. Arockia Doss Prince; V. Surya Prakash; T. Rohit DOI: 10.1504/IJPQM.2018.088611
128-136	The impact of 2008 credit crisis on currency stability structure Shamshuritawati Sharif; Suzilah Ismail; Zurni Omar DOI: 10.1504/IJPQM.2018.088619