International Journal of Productivity and Quality Management (IJPQM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Productivity and Quality Management

Pages	Title and author(s)
409-436	Influence of critical success factors of total quality management on financial and non-financial performance of hospitality industry: an empirical study Girish K. Nair; Nidhi Choudhary DOI: 10.1504/IJPQM.2016.075243
437-455	Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan Alaa Dammaj; Afnan Alawneh; Ayman Abu Hammad; Rateb J. Sweis DOI: 10.1504/IJPQM.2016.075248
456-473	Critical success factors of Lean Six Sigma practices on business performance in Malaysia N.N. Kader Ali; Chee Wei Choong; K. Jayaraman DOI: 10.1504/IJPQM.2016.075251
474-506	A case study: to reduce process variability of valve seat depth in cylinder head using Six Sigma methodology Tejaskumar S. Parsana; Darshak A. Desai DOI: 10.1504/IJPQM.2016.075250
507-535	Application of Six Sigma at an export oriented unit: a case study Nayankumar J. Prajapati; Darshak A. Desai DOI: 10.1504/IJPQM.2016.075249
536-548	Cost of quality in healthcare: a case study in a clinical laboratory Mouna Zahar; Abdellah El Barkany; Ahmed El Biyaali DOI: 10.1504/IJPQM.2016.075254