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  1. International Journal of Productivity and Quality Management
  2. Published issues
  3. 2016 Vol.17 No.4
International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2016 Vol.17 No.4


Pages Title and author(s)
409-436Influence of critical success factors of total quality management on financial and non-financial performance of hospitality industry: an empirical study
Girish K. Nair; Nidhi Choudhary
DOI: 10.1504/IJPQM.2016.075243
437-455Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Alaa Dammaj; Afnan Alawneh; Ayman Abu Hammad; Rateb J. Sweis
DOI: 10.1504/IJPQM.2016.075248
456-473Critical success factors of Lean Six Sigma practices on business performance in Malaysia
N.N. Kader Ali; Chee Wei Choong; K. Jayaraman
DOI: 10.1504/IJPQM.2016.075251
474-506A case study: to reduce process variability of valve seat depth in cylinder head using Six Sigma methodology
Tejaskumar S. Parsana; Darshak A. Desai
DOI: 10.1504/IJPQM.2016.075250
507-535Application of Six Sigma at an export oriented unit: a case study
Nayankumar J. Prajapati; Darshak A. Desai
DOI: 10.1504/IJPQM.2016.075249
536-548Cost of quality in healthcare: a case study in a clinical laboratory
Mouna Zahar; Abdellah El Barkany; Ahmed El Biyaali
DOI: 10.1504/IJPQM.2016.075254

 

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