International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2015 Vol.15 No.2

Special Issue on Building Manufacturing and Services Capabilities: Challenges in the Age of Globalisation

Guest Editors: Professor Seung-Chul Kim, Professor Paul Hong and Professor Junjiro Shintaku


Pages Title and author(s)
131-152A survey of business network integration: implications for quality and productivity performance
Paul Hong; Jon H. Marvel; Sachin Modi
DOI: 10.1504/IJPQM.2015.067759
153-168The impact of project management assets on the VRIO characteristics of PM process for competitive advantage
Seung-Chul Kim; Jae-Sung Lee; Kyu-Il Shin
DOI: 10.1504/IJPQM.2015.067760
169-184Virtual or vertical? Achieving integrated global supply chains: comparison and analysis of virtual integration and vertical integration in Japanese and Korean steel industry
Sungwoo Byun; Changmin Lee
DOI: 10.1504/IJPQM.2015.067761
185-202Comparative efficiency assessment and strategic benchmarking of smartphone providers with data envelopment analysis
He-Boong Kwon; Paul Hong
DOI: 10.1504/IJPQM.2015.067762
203-214Improving service quality through managing customer contact: case of airlines
Su-Young Hwang; Eun-Mi Choung; Je-Man Boo; Seung-Chul Kim
DOI: 10.1504/IJPQM.2015.067763
215-236Two-stage approach to the mixed-model sequencing problem
Shusaku Hiraki
DOI: 10.1504/IJPQM.2015.067764
237-251A global knowledge transfer network: the case of Toyota's global production support system
Y. Suh
DOI: 10.1504/IJPQM.2015.067765
252-267Managing internal competition in multinational corporations: the role of home bases
Kiyohiro Oki
DOI: 10.1504/IJPQM.2015.067766
268-284Flexible supply capability driving total inventory reduction: an analysis of Omron Healthcare
Mizuki Kobayashi; Junjiro Shintaku; Daiki Kato
DOI: 10.1504/IJPQM.2015.067767