Login Help Sitemap
Inderscience Publishers - linking academia, business and industry through research
  • Home
  • For Authors
  • For Librarians
  • Orders
  • Inderscience Online
  • News
  1. International Journal of Productivity and Quality Management
  2. Published issues
  3. 2012 Vol.10 No.3
International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2012 Vol.10 No.3


Pages Title and author(s)
267-287Principal component analysis (PCA)-based approaches for the multi-response optimisation: an issue and the recommendation
Rina Chakravorty; Susanta Kumar Gauri; Surajit Pal
DOI: 10.1504/IJPQM.2012.048750
288-306Productivity and quality improvement through value stream mapping: a case study of Indian automotive industry
Jaiprakash Bhamu; J.V. Shailendra Kumar; Kuldip Singh Sangwan
DOI: 10.1504/IJPQM.2012.048751
307-334Service quality at Jordanian commercial banks: what do their customers say?
Sulieman Ibraheem Shelash Al-Hawary; Amal Metabis
DOI: 10.1504/IJPQM.2012.048752
335-373Total quality management: literature review and an agenda for future research
Amrendra Kumar Singh; Rakesh L. Shrivastava
DOI: 10.1504/IJPQM.2012.048753
374-387Factors influencing the repurchase intention and customer satisfaction: a case of Jordanian telecom companies
Abbas Al-Refaie; Issam S. Jalham; Ming-Hsien Caleb Li
DOI: 10.1504/IJPQM.2012.048754
388-409Implementation of DMAIC methodology in supply chains to reduce customer end-rejections: a case study in an Indian SME
T. Senthilkumar; S. Karthi; S.R. Devadasan; N.M. Sivaram; C.G. Sreenivasa; R. Murugesh
DOI: 10.1504/IJPQM.2012.048755

 

  • Sign up for new issue alerts
  • Subscribe/buy articles/issues
  • View sample articles
  • Latest issue contents as RSS feed
  • Forthcoming articles
  • Journal information in easy print format (PDF)
  • Publishing with Inderscience: ethical statement
  • Recommend to a librarian (PDF)
  • Feedback to Editor
  • Get permission to reproduce content
  • Find related journals
Keep up-to-date
  • BlogOur Blog
  • TwitterFollow us on Twitter
  • FacebookVisit us on Facebook
  • Our Newsletter (subscribe for free)
  • RSS Feeds
  • New issue alerts
Return to top
  • Contact us
  • About Inderscience
  • OAI Repository
  • Privacy and Cookies Statement
  • Terms and Conditions
  • Help
  • Sitemap
  • © Inderscience Enterprises Ltd.