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  1. International Journal of Productivity and Quality Management
  2. Published issues
  3. 2011 Vol.8 No.4
International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2011 Vol.8 No.4


Pages Title and author(s)
373-397Introduce quality processes through DOE: a case study in die casting foundry
Bikram Jit Singh, Dinesh Khanduja
DOI: 10.1504/IJPQM.2011.043006
398-415The effects of quality management practices on customer satisfaction and innovation: a perspective from Jordan
Abbas Al-Refaie, Ola Ghnaimat, Jong-Hwan Ko
DOI: 10.1504/IJPQM.2011.043007
416-432The roles of ISO 14001, research institutions and professional organisations in environmental performance
Sean P. Goffnett, Lawrence O. Jenicke, Shanthakumar Palaniswami, Hyungu Kang
DOI: 10.1504/IJPQM.2011.043008
433-458Validation of multiple-item scale for measuring service quality in life insurance business: structural equation modelling approach
Anand Prakash, R.P. Mohanty, S. Kumar, S.P. Kallurkar
DOI: 10.1504/IJPQM.2011.043009
459-479Factors influencing the productivity of knowledge workers: a case study from an Iranian Oil Company
Ali Noruzy, Ali Asghar Hayat, Aliasghar Rezazadeh, Sajjad Najafi, Loghman Hatami-Shirkouhi
DOI: 10.1504/IJPQM.2011.043010
480-501An empirical investigation of Six Sigma implementation in medium scale Indian automotive enterprises
Rajeshkumar U. Sambhe, Rajendra S. Dalu
DOI: 10.1504/IJPQM.2011.043011

 

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