| Pages | Title and author(s) |
| 395-409 | Improving performance of a sandblasting processSurajit Pal, S. Udaya Kumar
DOI: 10.1504/IJPQM.2011.040541 |
| 410-439 | Overview on the application of ISO/TS 16949:2009, in a worldwide leader company in the production of stainless steel tubes for automotive exhaust systemsM. Bevilacqua, Filippo Emanuele Ciarapica, Giancarlo Giacchetta, Barbara Marchetti
DOI: 10.1504/IJPQM.2011.040542 |
| 440-462 | Implementation of the Workforce Competency Model for assessing maintenance workers' performanceIzatul Hamimi Abdul Razak, Shahrul Kamaruddin, Ishak Abdul Azid
DOI: 10.1504/IJPQM.2011.040543 |
| 463-483 | Six Sigma for services: a service quality frameworkJoao S. Neves, Behnam Nakhai
DOI: 10.1504/IJPQM.2011.040544 |
| 484-500 | The effect of layout design on productivity: an empirical studyShahrul Kamaruddin, Sok Yee Khoo, Zahid A. Khan, Arshad Noor Siddiquee
DOI: 10.1504/IJPQM.2011.040545 |
| 501-522 | QFD integrated value stream mapping: an enabler of lean manufacturingR. Mohanraj, M. Sakthivel, S. Vinodh
DOI: 10.1504/IJPQM.2011.040546 |
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