International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2011 Vol.7 No.4

Pages Title and author(s)
395-409Improving performance of a sandblasting process
Surajit Pal, S. Udaya Kumar
DOI: 10.1504/IJPQM.2011.040541
410-439Overview on the application of ISO/TS 16949:2009, in a worldwide leader company in the production of stainless steel tubes for automotive exhaust systems
M. Bevilacqua, Filippo Emanuele Ciarapica, Giancarlo Giacchetta, Barbara Marchetti
DOI: 10.1504/IJPQM.2011.040542
440-462Implementation of the Workforce Competency Model for assessing maintenance workers' performance
Izatul Hamimi Abdul Razak, Shahrul Kamaruddin, Ishak Abdul Azid
DOI: 10.1504/IJPQM.2011.040543
463-483Six Sigma for services: a service quality framework
Joao S. Neves, Behnam Nakhai
DOI: 10.1504/IJPQM.2011.040544
484-500The effect of layout design on productivity: an empirical study
Shahrul Kamaruddin, Sok Yee Khoo, Zahid A. Khan, Arshad Noor Siddiquee
DOI: 10.1504/IJPQM.2011.040545
501-522QFD integrated value stream mapping: an enabler of lean manufacturing
R. Mohanraj, M. Sakthivel, S. Vinodh
DOI: 10.1504/IJPQM.2011.040546