Pages | Title and author(s) |
395-409 | Improving performance of a sandblasting processSurajit Pal, S. Udaya Kumar DOI: 10.1504/IJPQM.2011.040541 |
410-439 | Overview on the application of ISO/TS 16949:2009, in a worldwide leader company in the production of stainless steel tubes for automotive exhaust systemsM. Bevilacqua, Filippo Emanuele Ciarapica, Giancarlo Giacchetta, Barbara Marchetti DOI: 10.1504/IJPQM.2011.040542 |
440-462 | Implementation of the Workforce Competency Model for assessing maintenance workers' performanceIzatul Hamimi Abdul Razak, Shahrul Kamaruddin, Ishak Abdul Azid DOI: 10.1504/IJPQM.2011.040543 |
463-483 | Six Sigma for services: a service quality frameworkJoao S. Neves, Behnam Nakhai DOI: 10.1504/IJPQM.2011.040544 |
484-500 | The effect of layout design on productivity: an empirical studyShahrul Kamaruddin, Sok Yee Khoo, Zahid A. Khan, Arshad Noor Siddiquee DOI: 10.1504/IJPQM.2011.040545 |
501-522 | QFD integrated value stream mapping: an enabler of lean manufacturingR. Mohanraj, M. Sakthivel, S. Vinodh DOI: 10.1504/IJPQM.2011.040546 |