![International Journal of Productivity and Quality Management (IJPQM) International Journal of Productivity and Quality Management (IJPQM)](https://www.inderscience.com/images/cover/scoverijpqm.jpg)
International Journal of Productivity and Quality Management
2010 Vol.5 No.4
Special Issue on Total Quality Management in the 21st Century Service Sector
Guest Editors: Om Prakash Yadav, Rakesh Jain and Bharatendra K. Rai
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Special Issue on Total Quality Management in the 21st Century Service Sector
Guest Editors: Om Prakash Yadav, Rakesh Jain and Bharatendra K. Rai
![]() |