International Journal of Product Development (IJPD)

International Journal of Product Development

2010 Vol.12 No.3/4

Special Issue on Strategic Management of Quality and Warranty During Product Development

Guest Editors: Sai Sundarakrishna and Dr. N.R. Srinivasa Raghavan


Pages Title and author(s)

Theme-1: Systemic challenges in quality/warranty management

202-219Warranty data and effective warranty management
D.N.P. Murthy, W.R. Blischke
DOI: 10.1504/IJPD.2010.036387
220-234Experimental study of factors influencing maturing data phenomenon in warranty performance indicators
Bharatendra K. Rai
DOI: 10.1504/IJPD.2010.036388

Theme-2: Policy oriented challenges in quality/warranty management

235-253Product failure root cause analysis during warranty analysis for integrated product design and quality improvement for early results in downturn economy
Sudripto De, Arindam Das, Ashish Sureka
DOI: 10.1504/IJPD.2010.036389
254-273Automotive warranty data: stratification approach for estimating the mean cumulative function
Dimitar Christozov, Stefanka Chukova, Jeff Robinson
DOI: 10.1504/IJPD.2010.036390
274-295On prorated servicing costs for two-dimensional warranties with combined repair-replacement strategies
Raja Jayaraman, Timothy I. Matis
DOI: 10.1504/IJPD.2010.036391

Theme-3: Product oriented challenges in quality/warranty management. Sub-theme-1: Product Development (PD) – Operations & strategy

296-310Achieving excellence in product development by resolving quality and warranty issues upstream, while reducing lead-time
M. Jehanzeb Noor, Daniel E. Whitney
DOI: 10.1504/IJPD.2010.036392
311-323Predicting vehicle cost using the T-method
Elizabeth A. Cudney, Parthiv A. Shah, Rodney Kestle
DOI: 10.1504/IJPD.2010.036393
324-335The effectiveness study of Double Sampling s charts application on destructive testing process
Pei-Hsi Lee, Chau-Chen Torng, Jhih-Cyuan Wu, Chun-Chieh Tseng
DOI: 10.1504/IJPD.2010.036394

Sub-theme-2: Product Life-cycle treatment

336-351Developing a trade-off between upgrade action time and warranty length for second-hand electrical components
Mahmood Shafiee, Mohammad Saidi-Mehrabad, Ezzatollah Asgharizadeh
DOI: 10.1504/IJPD.2010.036395
352-371Impact of complaint management on repurchase intention of consumer technologies: employing the justice theory lens
Sanjeev Jha, Sridhar R. Papagari Sangareddy, Kevin C. Desouza, DongBack Seo, Chen Ye
DOI: 10.1504/IJPD.2010.036396