International Journal of Electronic Customer Relationship Management (IJECRM)

International Journal of Electronic Customer Relationship Management

2024 Vol.14 No.3/4


Pages Title and author(s)
207-232The brand semiotics effect on intention to purchase considering the role of brand experience dimensions and brand trust
Nastaran Khaleghi; Reza Rostamzadeh
DOI: 10.1504/IJECRM.2024.142414
233-253How consumers' attitude about ticketing companies mediates online purchasing process
Jason M. Riley; William A. Ellegood; Kevin Sweeney; Liu Yang
DOI: 10.1504/IJECRM.2024.142418
254-274The effects of openness to experience on paying more in luxury brands
Özge Habiboğlu; Şeniz Özhan; Aypar Uslu
DOI: 10.1504/IJECRM.2024.142427
275-291Role of democratic leadership in strengthening management transparency within Kuwaiti co-op societies
Salah A.A. Alabduljader
DOI: 10.1504/IJECRM.2024.142425
292-317Dimensions of service quality in Peruvian e-commerce and its relationship with customer satisfaction
Sandro Alberto Sánchez; Andrea Briggitte Ruiz; Daniel Delgado Herrera
DOI: 10.1504/IJECRM.2024.142426
318-343Role of data mining under e-commerce environment in understanding consumer psychology and customer relationship management
Payel Banerjee; Ayan Banerjee
DOI: 10.1504/IJECRM.2024.142428

 

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