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International Journal of Electronic Customer Relationship Management

Title	Author(s)	Vol. and Issue nos.	Page nos.	Full-text article
The influence of the personality traits of webcasters on online games	Yang-Chu Lin; Yi-Chih Lee; Sheng-You Lin	Vol.11 No.1	94-103
Exploring the hidden potential of product design to mitigate supply chain risk	Federica Ciccullo; Margherita Pero; Maria Caridi	Vol.11 No.1	66-93
New determinants of ease of use and perceived usefulness for mobile banking adoption	Syed Ali Raza; Amna Umer; Nida Shah	Vol.11 No.1	44-65
Understanding the impact of service convenience on customer satisfaction in home delivery: evidence from Pakistan	Syeda Marium Mehmood; Arsalan Najmi	Vol.11 No.1	23-43
The influence of hedonic motivation, self-efficacy, trust and habit on adoption of internet banking: a case of developing country	Arshian Sharif; Syed Ali Raza	Vol.11 No.1	1-22