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International Journal of Electronic Customer Relationship Management (IJECRM)

International Journal of Electronic Customer Relationship Management


Title Author(s) Vol. and Issue nos. Page nos. Full-text article
The influence of the personality traits of webcasters on online gamesYang-Chu Lin; Yi-Chih Lee; Sheng-You LinVol.11 No.194-103Free access
Exploring the hidden potential of product design to mitigate supply chain riskFederica Ciccullo; Margherita Pero; Maria CaridiVol.11 No.166-93Free access
New determinants of ease of use and perceived usefulness for mobile banking adoptionSyed Ali Raza; Amna Umer; Nida ShahVol.11 No.144-65Free access
Understanding the impact of service convenience on customer satisfaction in home delivery: evidence from PakistanSyeda Marium Mehmood; Arsalan NajmiVol.11 No.123-43Free access
The influence of hedonic motivation, self-efficacy, trust and habit on adoption of internet banking: a case of developing countryArshian Sharif; Syed Ali RazaVol.11 No.11-22Free access