International Journal of Electronic Customer Relationship Management (IJECRM)

International Journal of Electronic Customer Relationship Management

2017 Vol.11 No.1


Pages Title and author(s)
1-22The influence of hedonic motivation, self-efficacy, trust and habit on adoption of internet banking: a case of developing country
Arshian Sharif; Syed Ali Raza
DOI: 10.1504/IJECRM.2017.086750
23-43Understanding the impact of service convenience on customer satisfaction in home delivery: evidence from Pakistan
Syeda Marium Mehmood; Arsalan Najmi
DOI: 10.1504/IJECRM.2017.086752
44-65New determinants of ease of use and perceived usefulness for mobile banking adoption
Syed Ali Raza; Amna Umer; Nida Shah
DOI: 10.1504/IJECRM.2017.086751
66-93Exploring the hidden potential of product design to mitigate supply chain risk
Federica Ciccullo; Margherita Pero; Maria Caridi
DOI: 10.1504/IJECRM.2017.086753
94-103The influence of the personality traits of webcasters on online games
Yang-Chu Lin; Yi-Chih Lee; Sheng-You Lin
DOI: 10.1504/IJECRM.2017.086755

 

Return to top