International Journal of Electronic Customer Relationship Management (IJECRM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Electronic Customer Relationship Management

Pages	Title and author(s)
1-17	Myopia- and blinkers-syndromes in academic journals in the marketing discipline – is it academic imperialism? G. Svensson DOI: 10.1504/IJECRM.2009.024485
18-37	Bidding process and integrated fuzzy model for global sourcing based on customer preferences P. Parthiban, M. Punniyamoorthy, K. Ganesh, G. Ranga Janardhana DOI: 10.1504/IJECRM.2009.024486
38-51	Seamless customer handover among multiple wireless access technologies D.J. Wright DOI: 10.1504/IJECRM.2009.024487
52-70	Developing a collaborative supply chain reference model for a regional manufacturing industry in China Shui-Hua Han, Chao-Hsien Chu DOI: 10.1504/IJECRM.2009.024488
71-85	How MaKE First Steps can help your organisation define knowledge and build a knowledge-based customer relationship management (CRM) approach Peter Sharp DOI: 10.1504/IJECRM.2009.024489
86-101	An examination of the codes of ethics artefacts in top Taiwanese companies Tzong Ru Lee, G. Svensson, G. Wood, M. Callaghan DOI: 10.1504/IJECRM.2009.024490