International Journal of Electronic Customer Relationship Management (IJECRM)

International Journal of Electronic Customer Relationship Management

2009 Vol.3 No.1


Pages Title and author(s)
1-17Myopia- and blinkers-syndromes in academic journals in the marketing discipline – is it academic imperialism?
G. Svensson
DOI: 10.1504/IJECRM.2009.024485
18-37Bidding process and integrated fuzzy model for global sourcing based on customer preferences
P. Parthiban, M. Punniyamoorthy, K. Ganesh, G. Ranga Janardhana
DOI: 10.1504/IJECRM.2009.024486
38-51Seamless customer handover among multiple wireless access technologies
D.J. Wright
DOI: 10.1504/IJECRM.2009.024487
52-70Developing a collaborative supply chain reference model for a regional manufacturing industry in China
Shui-Hua Han, Chao-Hsien Chu
DOI: 10.1504/IJECRM.2009.024488
71-85How MaKE First Steps can help your organisation define knowledge and build a knowledge-based customer relationship management (CRM) approach
Peter Sharp
DOI: 10.1504/IJECRM.2009.024489
86-101An examination of the codes of ethics artefacts in top Taiwanese companies
Tzong Ru Lee, G. Svensson, G. Wood, M. Callaghan
DOI: 10.1504/IJECRM.2009.024490

 

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