International Journal of Electronic Customer Relationship Management (IJECRM)

International Journal of Electronic Customer Relationship Management

2008 Vol.2 No.1


Pages Title and author(s)
1-15Influence of managerial practices on customer transaction profitability: an investigation into the Brazilian e-retailing arena
L.A. Joia, P.S. Sanz
DOI: 10.1504/IJECRM.2008.019565
16-33Theoretical model of internet shopping: evidence from a survey in Japan
Kanokwan Atchariyachanvanich, Hitoshi Okada, Noboru Sonehara
DOI: 10.1504/IJECRM.2008.019566
34-49Research on evaluation of enterprise's brand competitiveness based on improved grey relational analysis
Limao Yang, Ding Tian, Xuan Tang
DOI: 10.1504/IJECRM.2008.019567
50-62A framework for electronic services system
Kamaljeet Sandhu, Brian Corbitt
DOI: 10.1504/IJECRM.2008.019568
63-84The evolution of commercial aerospace supply chains and the facilitation of innovation
C. Rose-Anderssen, K. Ridgway, J.S. Baldwin, P.M. Allen, L. Varga, M. Strathern
DOI: 10.1504/IJECRM.2008.019569
85-99Analysing the adoption of Customer Relationship Management in Indian service sector: an empirical study
Purnima S. Sangle, Sanjeev Verma
DOI: 10.1504/IJECRM.2008.019570

 

Return to top