International Journal of Electronic Customer Relationship Management (IJECRM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Electronic Customer Relationship Management

Pages	Title and author(s)
1-15	Influence of managerial practices on customer transaction profitability: an investigation into the Brazilian e-retailing arena L.A. Joia, P.S. Sanz DOI: 10.1504/IJECRM.2008.019565
16-33	Theoretical model of internet shopping: evidence from a survey in Japan Kanokwan Atchariyachanvanich, Hitoshi Okada, Noboru Sonehara DOI: 10.1504/IJECRM.2008.019566
34-49	Research on evaluation of enterprise's brand competitiveness based on improved grey relational analysis Limao Yang, Ding Tian, Xuan Tang DOI: 10.1504/IJECRM.2008.019567
50-62	A framework for electronic services system Kamaljeet Sandhu, Brian Corbitt DOI: 10.1504/IJECRM.2008.019568
63-84	The evolution of commercial aerospace supply chains and the facilitation of innovation C. Rose-Anderssen, K. Ridgway, J.S. Baldwin, P.M. Allen, L. Varga, M. Strathern DOI: 10.1504/IJECRM.2008.019569
85-99	Analysing the adoption of Customer Relationship Management in Indian service sector: an empirical study Purnima S. Sangle, Sanjeev Verma DOI: 10.1504/IJECRM.2008.019570