International Journal of Electronic Customer Relationship Management (IJECRM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Electronic Customer Relationship Management

Pages	Title and author(s)
109-131	Design of a generic customer relationship strategy management system K.C.M. Kwok, K.L. Choy, H.C.W. Lau, S.K. Kwok DOI: 10.1504/IJECRM.2007.016016
132-154	Electronic commerce for low involvement consumer goods: success factors of Thai online merchants S. Rotchanakitumnuai, M. Speece DOI: 10.1504/IJECRM.2007.016017
155-168	On leveraging e-services for effective Relationship Management: exploring the necessary technological components Jeremy Galbreath, K. Douglas Hoffman DOI: 10.1504/IJECRM.2007.016018
169-183	Performance measurement perspectives in Virtual Partnering projects in the construction industry Frankie K.S. Lam, Ivan K.W. Lai DOI: 10.1504/IJECRM.2007.016019
184-199	The finance-CRM nexus: measure of performance effectiveness K. Oh, G. Durden DOI: 10.1504/IJECRM.2007.016020
200-230	Goods delivery optimisation in distribution networks with batch production Daria Battini, Maurizio Faccio, Alessandro Persona, Pietro Vecchiato DOI: 10.1504/IJECRM.2007.016021