Designing a performance measurement system for university-public organisation collaboration
by Tero Rantala; Juhani Ukko; Hannu Rantanen
International Journal of Public Sector Performance Management (IJPSPM), Vol. 4, No. 3, 2018

Abstract: This study explores designing and building performance measurement systems (PMSs) in the context of university-public organisation collaborations. In the case organisation, using the current literature on university partnerships and public sector performance measurement, we present, empirically test, and elaborate on a process model for designing and building PMSs for university-public organisation collaboration. The empirical section of this study discusses building PMSs to evaluate university-public organisation collaboration with a collaborative research and development project between a university and a public dental healthcare organisation as the empirical case. The study's results reveal that building PMSs for university-public organisation collaboration can support the management of such collaborations with both public and university project managers. The results also reveal that building PMSs can help to overcome the challenges related to measuring performance in the public sector and university partnerships.

Online publication date: Thu, 26-Jul-2018

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