Title: Designing a performance measurement system for university-public organisation collaboration

Authors: Tero Rantala; Juhani Ukko; Hannu Rantanen

Addresses: School of Business and Management, Lappeenranta University of Technology, Lahti, Finland ' School of Business and Management, Lappeenranta University of Technology, Lahti, Finland ' School of Business and Management, Lappeenranta University of Technology, Lahti, Finland

Abstract: This study explores designing and building performance measurement systems (PMSs) in the context of university-public organisation collaborations. In the case organisation, using the current literature on university partnerships and public sector performance measurement, we present, empirically test, and elaborate on a process model for designing and building PMSs for university-public organisation collaboration. The empirical section of this study discusses building PMSs to evaluate university-public organisation collaboration with a collaborative research and development project between a university and a public dental healthcare organisation as the empirical case. The study's results reveal that building PMSs for university-public organisation collaboration can support the management of such collaborations with both public and university project managers. The results also reveal that building PMSs can help to overcome the challenges related to measuring performance in the public sector and university partnerships.

Keywords: performance measurement; performance management; university collaborations; public sector.

DOI: 10.1504/IJPSPM.2018.093467

International Journal of Public Sector Performance Management, 2018 Vol.4 No.3, pp.349 - 372

Received: 18 Sep 2017
Accepted: 24 Sep 2017
Published online: 26 Jul 2018 *

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