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International Journal of Services and Standards (IJSS)

Title Author(s) Vol. and Issue nos. Page nos. Full-text article
Project risk assessment of an outsourced call centre project for a national health insurance schemeSamuel Famiyeh; Daniel BassawVol.11 No.181-105Free access
Development of E-business solutions for fast food restaurantsSumaiya Zabeen; June Wei; Xiangnan LuVol.11 No.160-80Free access
Relationship between bus driver characteristics and traffic violationsHaoyu Wen; Qi Li; Lai C. LiuVol.11 No.143-59Free access
Readability of compensation discussion and analysis: the impact of the Plain English initiativeXuan Huang; Sudha Krishnan; Ping LinVol.11 No.120-42Free access
E-government effectiveness: a rocket model of contributing user-related factorsMohammad I. Merhi; Kai S. KoongVol.11 No.11-19Free access